Summary
Overview
Work History
Education
Skills
Timeline
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Πέτρος  Φύτρος

Πέτρος Φύτρος

Store Manager
Athens,Ilioupoli

Summary

Seasoned Store Manager with a proven track record at Funkybuddha, adept in team leadership and sales expertise. Excelled in enhancing customer relations and operational efficiency, achieving top performance through strategic training and mentoring. Skilled in inventory management and Excel, consistently driving growth and exceeding sales goals.

Overview

22
22
years of professional experience

Work History

Store Manager

Funkybuddha
10.2016 - Current

Expert at motivating sales teams to fulfill sales goals, developing business strategies, and upholding the operational and organizational standards. Expert at supervising and appraising staff & inventory management.


  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
  • Enhanced team performance with comprehensive training programs, leading to improved customer service and operational efficiency.
  • Enhanced employee performance and satisfaction by establishing clear goals and providing regular feedback.l with kpi
  • Reported issues to higher management with great detail.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.

Assistant Store Manager

INTERSPORT
10.2013 - 10.2015
  • Managed store efficiently, ensuring daily storage procedures.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings,
  • Analysed customer feedback and implemented strategies to improve customer experience and store growth.
  • Analysing Kpi and data.

Sales Representative

Levis Strauss & Co
10.2013 - 10.2015
  • Expanded customer base through sales and after sales service.
  • Enhanced client satisfaction by providing the best denim customer experience.

Store Manager

Tommy Hilfiger
10.2011 - 10.2013
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Assisted with hiring, training and mentoring new staff members.
  • Completed point of sale opening and closing procedures.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Conducted regular performance reviews through kpi for staff members, providing constructive feedback and opportunities for growth.

Wholesale Sales Representative

Tommy Hilfiger
10.2009 - 10.2011
  • Increased wholesale sales by developing strong relationships with clients and providing exceptional customer service.
  • Participated in weekly sales meetings with management to review progress toward goals, discuss upcoming opportunities, and strategize new approaches for continued success.
  • Assisted in product development by providing feedback from customers on desired features or improvements based on their needs and experiences.
  • Managing the tailored division department to growth.

Sales Representative

Carouzos SA
10.2007 - 10.2009
  • Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
  • Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
  • Achieved consistently high customer satisfaction ratings by tailoring solutions to individual needs.
  • Managed portfolio of high-value accounts, ensuring they received exceptional service.

Store Manager -sales Representative

Nike
10.2002 - 10.2007
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Completed point of sale opening and closing procedures.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
  • Maintained open lines of communication with corporate headquarters, sharing pertinent information about store performance and requesting support when needed.

Education

Ηλεκτρολογος Εγκαταστάσεων - Ηλεκτρολογία

ΤΕΕ Ηλιουπολης
Ηλιούπολη

Lower - English

Palso
Athens

Skills

Order management

Timeline

Store Manager

Funkybuddha
10.2016 - Current

Assistant Store Manager

INTERSPORT
10.2013 - 10.2015

Sales Representative

Levis Strauss & Co
10.2013 - 10.2015

Store Manager

Tommy Hilfiger
10.2011 - 10.2013

Wholesale Sales Representative

Tommy Hilfiger
10.2009 - 10.2011

Sales Representative

Carouzos SA
10.2007 - 10.2009

Store Manager -sales Representative

Nike
10.2002 - 10.2007

Ηλεκτρολογος Εγκαταστάσεων - Ηλεκτρολογία

ΤΕΕ Ηλιουπολης

Lower - English

Palso
Πέτρος Φύτρος Store Manager