ΘΟΔΩΡΗΣ ΜΗΤΡΟΠΟΥΛΟΣ
ΜΑΡΟΥΣΙ
Summary
Proven leader and effective communicator, demonstrated at GRAND HYATT ATHENS, adept at fostering teamwork and collaboration. Excelled in fast-paced environments, enhancing customer satisfaction and streamlining operations. Skilled in problem-solving and multitasking, with a keen attention to detail and a commitment to excellence.
Overview
23
23
years of professional experience
Work History
FnB CAPTAIN
GRAND HYATT ATHENS
08.2018 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
HSK Supervisor
Kensho
03.2018 - 08.2018
HSK Supevisor
DOMOTEL KASTRI
08.2015 - 03.2018
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
HSK Floor Attedant
Intercontinental Hotel
01.2014 - 07.2015
- Upheld proper visual merchandising standards on retail floor and windows.
- Assisted supervisor with feedback for employee performance evaluations.
- Fostered high-quality customer service across team by modeling standards and providing employees with direction and coaching.
HSK Floor Attedant
ATHENS PLAZA
05.2013 - 10.2013
- Upheld proper visual merchandising standards on retail floor and windows.
- Assisted supervisor with feedback for employee performance evaluations.
HSK Laundry Attedant
Hilton
02.2011 - 03.2013
- Maintained a clean and organized work environment, ensuring optimal productivity and minimal downtime.
- Set up wash and dry cycles with appropriate settings such as spin speed, temperature, and cleaning agents.
- Supported team members in completing tasks efficiently, fostering a positive and collaborative work atmosphere.
EMPLOYEE
OPAP
01.2002 - 03.2011
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
Education
ΣΧΟΛΗ ΤΟΥΡΙΣΤΙΚΩΝ ΕΠΑΓΓΕΛΜΑΤΩΝ - ΣΧΟΛΗ ΤΟΥΡΙΣΤΙΚΩΝ ΕΠΑΓΓΕΛΑΜΑΤΩΝ
ΣΤΕ ΝΑΥΠΛΙΟΥ
ΝΑΥΠΛΙΟ07-2000
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Attention to Detail
- Flexible and Adaptable
- Dependable and Responsible
- Multitasking
Languages
Greek
Native language
English
Advanced
C1
Timeline
FnB CAPTAIN
GRAND HYATT ATHENS
08.2018 - Current
HSK Supervisor
Kensho
03.2018 - 08.2018
HSK Supevisor
DOMOTEL KASTRI
08.2015 - 03.2018
HSK Floor Attedant
Intercontinental Hotel
01.2014 - 07.2015
HSK Floor Attedant
ATHENS PLAZA
05.2013 - 10.2013
HSK Laundry Attedant
Hilton
02.2011 - 03.2013
EMPLOYEE
OPAP
01.2002 - 03.2011
ΣΧΟΛΗ ΤΟΥΡΙΣΤΙΚΩΝ ΕΠΑΓΓΕΛΜΑΤΩΝ - ΣΧΟΛΗ ΤΟΥΡΙΣΤΙΚΩΝ ΕΠΑΓΓΕΛΑΜΑΤΩΝ
ΣΤΕ ΝΑΥΠΛΙΟΥ
Similar Profiles
Felicia SlonekerFelicia Sloneker
Sales Coordinator at Hyatt Place AthensSales Coordinator at Hyatt Place Athens
Sebastian LedbetterSebastian Ledbetter
Concierge at Hyatt Regency Bellevue, Grand Hyatt SeattleConcierge at Hyatt Regency Bellevue, Grand Hyatt Seattle
Sincere PowellSincere Powell
Administrative Assistant at Hyatt Place AthensAdministrative Assistant at Hyatt Place Athens
ΓΕΩΡΓΙΑ ΜΑΘΙΟΠΟΥΛΟΥΓΕΩΡΓΙΑ ΜΑΘΙΟΠΟΥΛΟΥ
Bank Teller at EUROBANKBank Teller at EUROBANK