Panayiotis Petrides
Hotel General Manager
Athens
Summary
A forward thinking hands on hospitality professional with hotel pre-opening experience. Versed in all aspects of hospitality management with a significant food and beverage background. Passionate and results-focused, drives to turn vision into action with minimal directions and with the thought process of an owner
Overview
21
21
years of professional experience
Work History
General Manager
Nikki Beach Hotels & Resorts
11.2023 - Current
- 10% increase of the F&B revenue VS Budget 2024 and 6% LY 2023
- Increase by 25 euro of the average spend p.p. at the Beach Club
- Monitoring financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Formulating policies and procedures to streamline operations.
- Managing a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Maximizing efficiency by coaching and mentoring personnel on management principles, industry practices and company procedures
- Overall involvement in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
- Analyzing market trends/data to identify potential opportunities for business growth within existing or emerging markets successfully.
Group Director of Operations
SWOT Hospitality S.A.
10.2022 - 10.2023
- Leading the operations of the company’s hotels portfolio
- Direct communication and coordination with the hotels GM’s
- Strong financial awareness, budget analysis, revenue and expenses management
- P&L and CAPEX preparation and presentation
- GSS & KPI’s monitoring, evaluating and implementing action plans for achieving the targets set
- Hotel pre-opening experience: Pre-Opening budget, Operating budget, Critical Path development, monitoring and execution
- Recruitment, staff induction training & yearly evaluations.
General Manager
Grecotel Hotels and Resorts Eva Palace Luxury Resort
10.2020 - 10.2022
- Leading the operations of this luxury resort in Kommeno peninsula near Corfu town
- Strong financial awareness in managing costs and preparing budgets
- Active involvement in P&L and CAPEX preparation and presentation
- Ensuring adherence and compliance to local legislation on operational law matters
- Monitoring competition set and suggesting to head office central sales department yielding actions for boosting reservations.
General Manager
Grecotel Hotels and Resorts Head Office Task Force Team
10.2019 - 10.2020
- Acting GM for the opening of seasonal hotels of the company as well as in the operation of city hotels
- Snagging | De-snagging and FF&E | OS&E involvement
- Active involvement with Budget, CAPEX and P&L preparation and presentation.
Hotel Performance Manager
Louis Hotels Plc | Head Office
01.2019 - 07.2019
- Monitoring of the hotels' GSS | KPI's and develop the necessary corrective measures in collaboration with each hotel's GM
- Ensuring that hotels follow and implement Louis Hotels brand standards
- Active support in new and existing hotel openings
- Support in the recruitment process of HOD's and GM's
- Follow up with all purchasing procedures and provide assistance with the CAPEX budgets.
General Manager
Mykonos Theoxenia Luxury Boutique Hotel Member of Louis Hotels Plc
05.2017 - 12.2018
- Leading the operations of this iconic hotel for two operating seasons
- Active involvement with budget, CAPEX and P&L preparation and presentation
- Compliance with Design Hotels brand standards
- Representing the hotel at Design Hotels exchange events in the United States.
Operations Manager
InterContinental Hotels Group | IHG Crowne Plaza Limassol
03.2015 - 05.2017
- Leading the operations of the hotel
- Facilitated smooth collaboration between departments through clear communication channels.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Handled staff training initiatives aimed at upskilling the workforce to meet dynamic industry demands.
- Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
- In charge of the Food and Beverage department
- IHG brand champion (Induction and training to all new members of the hotel introducing to them the IHG brand standards)
- Green engage (IHG sustainability platform)
Food and Beverage Manager
InterContinental Hotels Group | IHG Crowne Plaza Limassol
02.2012 - 03.2015
- Leading the overall operations of the department
- The Crowne Plaza is the business brand of IHG Group with significant all year round meetings and events volume
- The hotel hosted a number of meetings during the Cyprus Presidency of the European Union in 2012
- In 2013 the Food and Beverage department received the prestigious ''IHG Food and Beverage Excellence Award''.
Food and Beverage Manager
Aphrodite Hills Resort
05.2008 - 06.2010
- Leading the resort's food and beverage department
- Seven different themed restaurant concepts at the resort's village square (French, Italian, Asian, Local Taverna, Hot Stone Grill, Traditional Pub and the Golf Club House)
- General supervision and coordination of all banqueting events.
Food and Beverage Manager
Riu Hotels and Resorts | Riu Cypria Bay
05.2006 - 10.2007
- Leading the overall operation of the department
- Significant volume of banqueting and meeting events
- 10 days stock-taking cost control process
Assistant Food and Beverage Manager | F&B Controller
Elysium Beach Hotel
03.2004 - 10.2005
- Responsible for cost controlling and for conducting the monthly stock taking of the department outlets
- Menu costing and engineering , F&B cost results presentation
- Member of the duty management team.
Education
Master in Business Administration (MBA) -
Cyprus International Institute of Management-CIIM
04.2001 -
Bachelor of Science in Hospitality Management -
University Of Nicosia (Former Intercollege)
04.2001 -
Diploma (With Merit)in Hotel Management -
University Of Nicosia (Former Intercollege)
04.2001 -
Skills
Ability to simplify complex matters
Problem-Solving: Capacity to identify challenges and solving unexpected issues on time
Active listener and responder in a manner that helps the organization move forward
Positive thinker
Staff mentoring and on-job training
Strong eye for attention to details
Proactive
Accomplishments
IHG Hotel Star Awards
Crowne Plaza Limassol 2013: The Food and Beverage department received the prestigious ''IHG Food and Beverage Excellence Award''.
Languages
English
Greek
Additional Information
November 1st 1977
Timeline
General Manager
Nikki Beach Hotels & Resorts
11.2023 - Current
Group Director of Operations
SWOT Hospitality S.A.
10.2022 - 10.2023
General Manager
Grecotel Hotels and Resorts Eva Palace Luxury Resort
10.2020 - 10.2022
General Manager
Grecotel Hotels and Resorts Head Office Task Force Team
10.2019 - 10.2020
Hotel Performance Manager
Louis Hotels Plc | Head Office
01.2019 - 07.2019
General Manager
Mykonos Theoxenia Luxury Boutique Hotel Member of Louis Hotels Plc
05.2017 - 12.2018
Operations Manager
InterContinental Hotels Group | IHG Crowne Plaza Limassol
03.2015 - 05.2017
Food and Beverage Manager
InterContinental Hotels Group | IHG Crowne Plaza Limassol
02.2012 - 03.2015
Food and Beverage Manager
Aphrodite Hills Resort
05.2008 - 06.2010
Food and Beverage Manager
Riu Hotels and Resorts | Riu Cypria Bay
05.2006 - 10.2007
Assistant Food and Beverage Manager | F&B Controller
Elysium Beach Hotel
03.2004 - 10.2005
Master in Business Administration (MBA) -
Cyprus International Institute of Management-CIIM
04.2001 -
Bachelor of Science in Hospitality Management -
University Of Nicosia (Former Intercollege)
04.2001 -
Diploma (With Merit)in Hotel Management -
University Of Nicosia (Former Intercollege)
04.2001 -