Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic
EMMY TRAGOPOULOU

EMMY TRAGOPOULOU

Sales Support Officer
Paiania

Overview

10
10
years of professional experience
3
3
Certifications
3
3
Languages

Work History

Sales Support Officer

Cma Cgm
04.2024 - Current

•Supports Inside / Outside Sales on a dedicated portfolio of customer

•Handle quotations requests received by Inside, Outside Sales, or customers

•Follow-up on quotations sent, expiring, not booked, customers lost and take actions on it.

•Follow up on digitalize customers with phones calls/reminders based on customer qualification priority defined at Group level.

•Support Customers in the utilization of SpotOn

•Contribute to dispute resolution (if related to quotation) and liaise with Pricers & customer care on Freight & DDSM claims

•Promote CMA CGM Group Services and Non-Maritime products (e-commerce, VAS, intermodal, CEVA…)

•Ensure customer is matching compliance rules at sales stage

PERSONAL ASSISTANT

RK CONSULTANTS
07.2023 - 02.2024
  • Company Overview: Law Office-Consulting
  • Scheduling meetings & appointments
  • Organization of office functions and processes
  • Preparation of daily reports for management
  • Assignment of duties to employees
  • Ensuring timely customer service
  • Maintain office expense records
  • Law Office-Consulting

FRONT OFFICE

LIFECHECK- Private Clinic
05.2022 - 07.2023
  • Greeting and assisting patients and visitors in a friendly and professional manner
  • Direct patients to the correct office or department
  • Answered, screened, and directed phone calls to the appropriate departments using a multi-line system - managing e-mails
  • Invoices processing
  • Responsible for checking doctors' excels for their payment
  • Ultrasonic Machine Backup

PERSONAL ASSISTANT

SRFM
06.2021 - 04.2022
  • Company Overview: Property Management - Construction - Renovations
  • Scheduled and coordinated meetings and appointments
  • Foreign customer communication management
  • Archiving and preservation of physical and electronic files
  • Maintained supplies of office equipment on a monthly basis
  • Management of notarial-legal documents
  • Property Management - Construction - Renovations

SALES- BEAUTY CONSULTANT

LVMH Group-Greece
01.2015 - 11.2019
  • Company Overview: ATHENS INTERNATIONAL AIRPORT
  • Sell / promote cosmetics and beauty products to customers
  • Achieve monthly sales targets
  • Participate in seminars to keep up with industry trends
  • ATHENS INTERNATIONAL AIRPORT

Education

Bachelor of Science - Department of Business Administration

Athens University of Economics And Business
Athens, Greece
04.2001 -

Skills

ERP System

Multitasking

Sales

Trusted

Communication

Driving License

Microsoft office(Εxcel-Word-Power Point)

Negotiation and Pricing Skills

CRM, Shipping Software

Teamwork

Certification

GERMAN : Zertifikat Deutsch B1

Interests

Traveling

Gym

Timeline

Sales Support Officer

Cma Cgm
04.2024 - Current

PERSONAL ASSISTANT

RK CONSULTANTS
07.2023 - 02.2024

FRONT OFFICE

LIFECHECK- Private Clinic
05.2022 - 07.2023

PERSONAL ASSISTANT

SRFM
06.2021 - 04.2022

SALES- BEAUTY CONSULTANT

LVMH Group-Greece
01.2015 - 11.2019

Bachelor of Science - Department of Business Administration

Athens University of Economics And Business
04.2001 -
EMMY TRAGOPOULOUSales Support Officer