Christina Sara Habib
Athens
Summary
An enthusiastic, responsible, and pleasant individual with a fresh mindset. Able to work under pressure, individually and as part of a team. A superb communicator & a team player, who partners up well with others featuring a constant will to learn, work, and expand my knowledge. A disciplined individual looking for a solid beginning in them Tourism Industry.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Customer Service Waitress
Feelin Good
10.2022 - 03.2023
- Remained calm when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Trained new waitstaff on proper food handling, customer service, and safety procedures.
Hostess
Athenian Yachting
08.2022 - 09.2022
- Greeted customers warmly upon arrival and provided a friendly and warm presence throughout the cruise
- Responsible for the preparation of the meals, snacks, and beverages
- Interacted with team members, encouraging each to be outgoing and offer excellent service to customers.
- Kept guest areas clean, removing trash and dirty dishes.
- Managed efficient supply and food replenishment at port stops.
- Anticipate and promptly attend to guests' needs, including special requests and dietary preferences.
- Assist the captain in tending to the vessel's needs
Customer Service and Cashier
Oh my god Cocktail Bar
02.2022 - 07.2022
- Hostess & Cashier
- Customer Service for incoming customers
- Orders & service
Secretariat
Accounting Office
11.2021 - 05.2022
- Customer service on incoming calls
- Data entry into the system Academia Financial
- Responsible for accounts of charter agreements
Customer Service , Waitress and Reception
Demilmar Beach Bar Restaurant And Luxury Rooms
05.2021 - 09.2021
- Beach Hostess
- Orders & Service at the beach (95 umbrellas/2 people)
- Customer Service
- Occasional Receptionist in rooms
Call Center Agent (Collections Department)
First Call S.A.
03.2021 - 05.2021
- Collection of Overdue payments
- Customer Service on Incoming calls
- Settlement of payments / Negotiation on payment
- Call Center support to relevant end users
- Supporting Account Receivables
Education
Bachelor in Business Management and Administration -
University of Athens (Kapodistriako)
High School Diploma -
High School of Piraeus
Piraeus05.2020
Skills
- Windows
- MS Office
- Social Media literate
- Protel
- Academia Financial
- Complaint Handling
- Dining Room Management
Accomplishments
Achieved being selected for an exchange program at my university. Specifically, I studied at the University of Tübingen, Germany, for 6 months from April 2023 to September 2023.
Key Knowledge Competencies
- Adaptable
- Academically literate
- Digitally literate
- Customer Oriented
- Team player
- Tourism Industry Enthusiast
- Business enthusiast
- Hardworking
- Organizational skills
- Communication skills
- Eager to constantly Learn
Other Information
- Member of the Hellenic Sea Scouts
- Crew in Sailing Team
- Trekking/Hiking
Personal Information
- Date of Birth: 12/14/02
- Nationality: Greek / Polish
References
References available upon request
Certification
''Hotel Reception and Customer Service'', Hellas Network, Digital Platform/ Athens 2021
Languages
Greek
Native language
Arabic
Beginner
A1
Polish
Elementary
A2
English
Proficient
C2
German
Elementary
A2
Timeline
Customer Service Waitress
Feelin Good
10.2022 - 03.2023
Hostess
Athenian Yachting
08.2022 - 09.2022
Customer Service and Cashier
Oh my god Cocktail Bar
02.2022 - 07.2022
Secretariat
Accounting Office
11.2021 - 05.2022
Customer Service , Waitress and Reception
Demilmar Beach Bar Restaurant And Luxury Rooms
05.2021 - 09.2021
Call Center Agent (Collections Department)
First Call S.A.
03.2021 - 05.2021
Bachelor in Business Management and Administration -
University of Athens (Kapodistriako)
High School Diploma -
High School of Piraeus
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