Dimitris Papakonstantinou
Athens
Summary
Focused and reliable regardless of workspace. Hard working and dependable under pressure. Always aiming for the streamlining and accuracy of systems for productive work. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with patrons. Detail-oriented team player with strong organizational skills.
Overview
5
5
years of professional experience
3
3
years of post-secondary education
Work History
Assistant Waiter
Wynwood - Eat Sip & Gather The Miami Style
03.2023 - 03.2024
- Greeted guests warmly upon arrival, guiding them to available tables or waiting areas when necessary.
- Enhanced customer satisfaction by providing attentive and friendly service during their dining experience.
- Maintained a clean and organized dining area for an enjoyable guest experience.
- Addressed customer concerns quickly and effectively, resolving issues to maintain positive relationships.
- Supported waitstaff by promptly clearing plates, refilling drinks, and attending to any additional requests from guests.
- Collaborated with kitchen staff to ensure timely delivery of meals, contributing to a seamless dining experience.
- Assisted with banquet events by setting up tables, serving guests, and clearing dishes, contributing to a successful event experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Bakery Assistant
Katsaros Bakery Glyfada
12.2021 - 12.2021
- Washed dishes and sanitized prep area at end of each shift.
- Contributed to a positive work environment by collaborating with team members and assisting in various tasks as needed.
- Operated commercial kitchen equipment and tools.
- Upheld cleanliness standards within the bakery area, ensuring a safe and sanitary workspace for food preparation.
Fast Food Worker
Grill N' Wrap Glyfada
09.2019 - 03.2020
- Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced environment.
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Collaborated with team members to maintain a well-stocked inventory and ensure smooth operations during peak hours.
- Demonstrated flexibility in schedule availability, ensuring adequate staffing levels were maintained during peak hours or unexpected absences.
- Provided support to crew members, facilitating quick food preparation and delivery.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Maintained cleanliness and organization of the dining area, ensuring a pleasant atmosphere for customers.
- Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
Education
No Degree -
IEK Glyfada
Iliou 17-19, Glifada 09.2017 - 06.2019
High School Diploma -
1St High School of Glyfada - Athens, Greece
Napoleontos Zerva 60, Glifada 01.2015 - 06.2016
Skills
Table setting expertise
Customer service focus
Team player mentality
Food safety understanding
Cleanliness standards
Adaptability under pressure
Reliability and punctuality
Safe Food Handling
Professional Appearance
Order Management
Food inspection
Timeline
Assistant Waiter
Wynwood - Eat Sip & Gather The Miami Style
03.2023 - 03.2024
Bakery Assistant
Katsaros Bakery Glyfada
12.2021 - 12.2021
Fast Food Worker
Grill N' Wrap Glyfada
09.2019 - 03.2020
No Degree -
IEK Glyfada
09.2017 - 06.2019
High School Diploma -
1St High School of Glyfada - Athens, Greece
01.2015 - 06.2016
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