Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Software
Interests
Timeline
Generic

Μαρία Καλλέργη

Head Of Operations
Ηράκλειο

Summary

Dynamic operations leader with a proven track record at Μέγαρο Χάνδαξ Parking, enhancing customer satisfaction through effective problem resolution. Skilled in business analysis and organizational development, I implemented training programs that elevated team performance and executed risk assessments to safeguard operations, driving strategic growth initiatives.

Overview

17
17
years of professional experience
1
1
Language

Work History

Head of Operations

Μέγαρο Χάνδαξ Parking
10.2007 - 11.2024
  • Increased customer satisfaction by actively addressing concerns and ensuring timely resolutions.
  • Collaborated with executive leadership on strategic planning initiatives to drive business growth.
  • Developed comprehensive training programs for staff, enhancing team performance and skill sets.
  • Implemented risk assessment procedures to minimize potential disruptions across all areas of operation.

Education

Bachelor of Science - Business Administration And Marketing

University of Suderland
Suderland
04.2001 -

Skills

Operational excellence

Business analysis

Organizational development

Workforce planning

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Achieved [Result] through effectively helping with [Task].
  • Collaborated with team of [Number] in the development of [Project name].
  • Achieved [Result] by introducing [Software] for [Type] tasks.

Additional Information

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Software

Microsoft Office

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Interests

Sports, especially hiking

Puzzles

Creative arts

Volunteering

Timeline

Head of Operations

Μέγαρο Χάνδαξ Parking
10.2007 - 11.2024

Bachelor of Science - Business Administration And Marketing

University of Suderland
04.2001 -

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Μαρία ΚαλλέργηHead Of Operations