Nikolaos Georgatos
Patras
Summary
Accomplished leader with a proven track record at Papastratos S.A, enhancing team performance and client satisfaction through effective problem-solving and teamwork. Skilled in multitasking and analytical thinking, I have significantly expanded customer bases and increased sales revenue, demonstrating a strong ability to meet and exceed targets with strategic planning and attention to detail.
Overview
11
11
years of professional experience
Work History
Team Leader
Papastratos S.A
06.2023 - Current
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
Sales Representative Modern Trade
Athenian Brewery S.A
01.2023 - 06.2023
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
- Optimized territory coverage by strategically planning routes for maximum efficiency in meeting clients facetoface.
Sales Representative Horeca
Athenian Brewery S.A
06.2018 - 01.2023
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Optimized territory coverage by strategically planning routes for maximum efficiency in meeting clients facetoface.
- Collaborated with cross-functional teams to identify and address customer needs.
Sales Representative
Papageorgiou Bros S.A
11.2017 - 06.2018
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
Store Manager
Prime Timers S.A
12.2014 - 08.2016
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Sales Associate
Prime Timers S.A
11.2013 - 11.2014
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
Education
MBA -
University of Patras
Patras12.2015
Skills
- Teamwork and Collaboration
- Problem-Solving
- Attention to Detail
- Team motivation
- Analytical Thinking
- Multitasking
Websites
Volleyball
18 years volleyball player , playing in several teams in Volley league and Pre league Championship.
Languages
Greek
Native language
English
Proficient
C2
German
Intermediate
B1
Timeline
Team Leader
Papastratos S.A
06.2023 - Current
Sales Representative Modern Trade
Athenian Brewery S.A
01.2023 - 06.2023
Sales Representative Horeca
Athenian Brewery S.A
06.2018 - 01.2023
Sales Representative
Papageorgiou Bros S.A
11.2017 - 06.2018
Store Manager
Prime Timers S.A
12.2014 - 08.2016
Sales Associate
Prime Timers S.A
11.2013 - 11.2014
MBA -
University of Patras
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