Summary
Overview
Work History
Education
Skills
References
Interests
Timeline
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ILIAS GKOUROS

ILIAS GKOUROS

Summary

Hospitality and Tourism Management graduate with a passion for creating exceptional guest experiences. Fluent in English and Spanish, I thrive in multicultural environments and adapt quickly to new challenges. My ambitious nature drives me to exceed expectations while supporting and motivating those around me. With a strong foundation in hospitality and tourism, I am eager to bring my skills, energy, and collaborative spirit to a team that values growth, innovation, and excellence in service. I have also completed my military service as a Reserve Second Lieutenant at the Marine Battalion

Overview

8
8
years of professional experience
3
3
Languages

Work History

Bartender

One and Only Aesthisis
04.2024 - 09.2025
  • Kept bar presentable and well-stocked to meet customer needs.
  • Served high customer volumes during special events, nights, and weekends.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Resolved customer complaints promptly and professionally, preserving the establishment''s reputation for excellent service.
  • Crafted special drink and cocktail menu items for seasonal offerings.
  • Managed inventory efficiently, reducing waste and maintaining optimal stock levels for peak periods.
  • Managed bar at special events, leading team in providing coordinated service for weddings, business meetings and social gatherings.
  • Collaborated with management to create seasonal cocktail menus, driving sales and offering fresh options for guests.

Store Manager

Filema Coffee and Market
09.2023 - 03.2024
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.

Bartender

Fuego
11.2017 - 06.2022
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.

Head Waiter

Mr.Charlie
09.2021 - 03.2022
  • Proven ability to learn quickly and adapt to new situations.
  • Skilled at working independently and collaboratively in a team environment.

Bartender

Mr.Bartender
05.2018 - 03.2022
  • Bar catering at weddings, baptisms and other events (I take care of the entire organization of the bar from recipes to decoration with guidance from the client)
  • Collaborated with other bartenders to create a cohesive team environment and streamline operations for peak hours.
  • Trained new staff members on proper pouring techniques, cocktail recipes, and customer service best practices, ensuring consistency in quality across the team.

Education

Department of Management, Cultural And Tourist Unit

UNIVERSITY OF PATRAS
Patra, Greece
09.2025

Skills

    Beverage preparation

    Taking inventory

    Menu development

    Customer service

    Advanced bartending techniques

    Cost control

    Suggestive selling

    Alternative selling

References

Alexandros Aggelis Beverage Manager at One and Only Aesthisis 

Interests

Martial Arts,Hiking,Reading

Timeline

Bartender

One and Only Aesthisis
04.2024 - 09.2025

Store Manager

Filema Coffee and Market
09.2023 - 03.2024

Head Waiter

Mr.Charlie
09.2021 - 03.2022

Bartender

Mr.Bartender
05.2018 - 03.2022

Bartender

Fuego
11.2017 - 06.2022

Department of Management, Cultural And Tourist Unit

UNIVERSITY OF PATRAS
ILIAS GKOUROS