Adebola Toye
Saint Johns
Summary
Dynamic Sales Officer with a proven track record at Fashionlanta Clothings, adept at brand building and client retention. Successfully developed innovative sales strategies, enhancing market share and optimizing product turns. Skilled in cold calling and relationship building, I excel in creating impactful promotional events that drive revenue growth.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Sales Officer
Fashionlanta Clothings
03.2021 - 04.2025
- Enhanced sales operations through development of new sales strategies, cold calling techniques and customer follow-up
- Captured and completed sales with customer-savvy quotes, proposals, and contract management strategies.
- Formulated and presented innovative strategies to stakeholders to build successful sales plans.
- Identified and qualified new distributors to increase market share in key territories.
- Researched target market and identified customers' unique needs to suggest suitable products.
- Responded to customer needs by answering questions and providing detailed information about Product or Service.
- Implemented use of Facebook, Twitter and Instagram platforms for product marketing and promotion.
- Connected with prospects through trade shows, cold calling and local-area networking.
- Communicated product quality and market comparisons by creating sales presentations.
- Increased sales volume and expanded product line to new retailers, warehouse clubs and natural food chains.
- Increased profit margins by effectively controlling budget and overhead and optimizing product turns.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
Customer Service Representative
Instaweb Net Technologies Limited
2008 - 02.2014
- Responded to customer requests for products, services, and company information.
- Sought ways to improve processes and services provided.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
- Educated customers about billing, payment processing and support policies and procedures.
- Exhibited high energy and professionalism when dealing with clients and staff.
- Cross-trained and backed up other customer service managers.
- Investigated and resolved customer inquiries and complaints quickly.
- Met customer call guidelines for service levels, handle time and productivity.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Bolstered customer retention by creating and offering unique discount options and inspiring interest in new product lines.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Optimized customer support by establishing collaborative service environments through targeted operational initiatives.
Education
B.Tech - Food Engineering
Ladoke Akintola University Of Technology
Oyo State, Nigeria05.2006
Skills
- Brand building
- Promotional sales events
- Profile and revenue-generating strategies
- Sales process engineering
- Business networking
- Client retention
- Team collaboration
- Brand representation
- Relationship building
- Cold calling
Certification
I completed a course on Software Testing Foundation Level.
I have a certificate of completion certificate.
I will be writing the exams soon.
Timeline
Sales Officer
Fashionlanta Clothings
03.2021 - 04.2025
Customer Service Representative
Instaweb Net Technologies Limited
2008 - 02.2014
B.Tech - Food Engineering
Ladoke Akintola University Of Technology