AGGELOS MASTROGIANNAKOS

• Served high customer volumes during special events, nights, and weekends.
• Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
• Developed creative bar menus and drink recipes by researching emerging industry trends.
• Applied knowledge to create innovative cocktails, enhance flavor profiles and expertly pair food and drinks.
• Prepared garnishes by evenly slicing and pitting fruits.
• Helped management plan and serve bar menu exceeding customer expectations.
• Created attractive bar displays by strategically arranging bottles and glasses.
• Tracked bar stock levels and promptly replenished low materials to prevent shortages.
• Mixed unique and interesting cocktails for customers, including bar specials.
• Prepared custom drink orders by accurately measuring and mixing house ingredients.
• Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
• Assisted with inventorying beverage stock and bar supplies.
• Upheld strict regulations for safe alcohol service and food safety.
• Kept bar stocked with liquors, juices and garnishes for drinks.
• Maintained impeccably clean, attractive and well-stocked bar area.
• Verified drinking age requirements of customers by carefully reviewing photo identification.
• Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
• Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
• Contributed to event success, planning beverage menus and efficiently serving large groups.
• Maintained extensive knowledge of cocktail recipes and preparation techniques, ensuring high-quality beverage menu.
• Boosted beverage sales, designing and promoting range of signature cocktails.
• Developed loyal clientele by engaging in friendly conversations and providing exceptional service.
• Handled cash and card transactions accurately, reducing discrepancies and balancing till at end of each shift.
• Contributed to a positive work environment through effective teamwork and communication with colleagues.
• Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
• Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
• Kept bar presentable and well-stocked to meet customer needs.
• Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
• Followed alcohol awareness procedures for preventing excessive guest intoxication.
• Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
• Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
• Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
• Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
• Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
• Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
• Managed inventory to prevent shortages, conducting weekly stock checks and placing timely orders.
• Trained new staff on bar procedures, cocktail recipes, and customer service standards, ensuring consistent service quality.

Learning and working deferent jobs in the hotel with experts in the field.

Left with a letter of recommendation with the highest honors.