Aiga Juska
Resource Manager
Athens-London
Summary
Dedicated photographer with a true passion for the craft, art, and science of photography. Inspiring others with creative insight and enthusiasm, bringing a hardworking and motivated approach to work. Excellent administration and data entry experience, flexible and easily adaptable to new routines. Possesses excellent communication abilities. Seeking a challenging role to effectively utilize existing skills and experience.
Overview
12
12
years of professional experience
2022
2022
years of post-secondary education
Work History
Machine Learning
AI Project for The Company
09.2024 - 12.2024
- Assisted with the development and implementation of machine learning models.
- Developed custom machine learning models to predict business trends, aiding in strategic planning efforts.
- Collaborated with cross-functional teams to design, implement, and optimize machine learning models for improved performance.
- Enhanced data analysis accuracy by developing and implementing advanced machine learning algorithms.
- Reduced errors in machine learning models by providing high-quality annotated data.
Roadside Assistant
Project for The Company
05.2024 - 09.2024
- Improved company reputation by maintaining a professional demeanor and delivering exceptional service during challenging situations.
- Proactively addressed potential hazards at service locations by placing safety cones, flares, or warning signs as needed.
- Developed preventive measures for recurring issues encountered during roadside assistance jobs, improving overall efficiency.
- Managed time efficiently to ensure rapid response to multiple simultaneous roadside assistance requests within assigned territory.
- Participated in ongoing training and certification programs to maintain up-to-date knowledge of industry best practices and advancements in technology.
- Streamlined communication with customers, dispatchers, and other service providers to facilitate seamless roadside assistance experiences.
- Continuously expanded knowledge of vehicle systems and common issues to better diagnose problems and provide accurate solutions.
- Increased customer loyalty by going above and beyond to ensure all needs were met during roadside assistance interactions.
- Enhanced customer satisfaction by providing timely and efficient roadside assistance services.
- Assisted customers in navigation towards nearby repair facilities or safe locations following completion of roadside assistance tasks.
Customer Service Representative
Project for The Company
10.2023 - 05.2024
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Responded to customer requests for products, services, and company information.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Investigated and resolved customer inquiries and complaints quickly.
- Educated customers about billing, payment processing and support policies and procedures.
- Maintained up-to-date knowledge of product and service changes.
- Promptly responded to inquiries and requests from prospective customers.
Membership Advisor
Bupa
02.2023 - 06.2023
- Continuously improved personal sales techniques through ongoing professional development opportunities.
- Maintained accurate records of all membership transactions, ensuring proper billing and payment processes were followed.
- Implemented creative outreach methods to reach potential members outside traditional channels, increasing overall brand awareness.
- Resolved member issues promptly and professionally, demonstrating empathy and understanding while maintaining company policies.
- Educated prospective members on the benefits of joining the organization, resulting in increased conversion rates.
- Enhanced member retention through personalized engagement and excellent customer service.
- Provided expert advice on available membership plans, customizing options to meet individual needs and preferences.
- Managed membership database efficiently, ensuring accurate data entry and timely updates for member records.
- Supported existing members with their account-related queries which resulted in improved member satisfaction.
Fashion Photographer
Self-employed
02.2019 - Current
- Photographed high-quality images for both print and internet distribution.
- Applied digital styling techniques to enhance photo colour and quality, editing to align with brand guidelines.
- Managed all stages of pre- and post-production for seamless client experiences.
- Performed retouching and colour correction in Adobe Lightroom for optimal results.
PA/Photographer
Finest Luxuries
05.2016 - Current
- Setting up web shop, uploading products on Internet such as Amazon, Ebay and personal web shop
- Data entry, ensuring invoices and other documents are up to date
- Using photography skills to make high quality pictures of product
- Portrait, property photos and some event activities, Tracked inventory of all photo lab products and equipment
- Shot photographs in controlled lab, field and remote environments
- Consulted with supervisors to handle any unusual problems and alert existing equipment
- Planned and prepared for all on-location and studio shoots
- Coordinated flight, accommodation and travel arrangements, maintaining strict compliance with budgets and schedules.
- Coordinated large-scale events and conferences, offering planning and every-day support to ensure smooth proceedings.
- Received and processed staff business expenses, maintaining excellent cash flow and budget management.
Property Photographer
PML, London Rooms, Moving City, LLAC Construction
05.2015 - Current
- Planned and prepared for numerous on-location and studio shoots concurrently.
- Photographed high-quality images for both print and internet distribution.
- Managed all stages of pre- and post-production for seamless client experiences.
- Resized photographs for use on social media platforms and websites.
- Accurately assessed photoshoot requirements, materials and conditions to determine appropriate equipment selection.
- Used digital editing techniques and Photoshop to improve colour, composition and intensity of images.
- Worked with film, digital and mobile technology to meet needs of individual assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Data Entry Assistant
Universal Music Group
04.2017 - 08.2017
- Quality checked information entered and promptly corrected errors.
- Verified documents and associated records to catch and resolve discrepancies.
- Compiled and analysed data using Microsoft Excel and Access.
Photographer, Intern
EliRose Skincare
12.2016 - 01.2017
- Edited, toned, captioned and uploaded photographs for news publications-blog
- Maintained productive professional relationships with models and modelling agencies
- Photographed high-quality images for both print and Internet distribution
- Defined and recommended detailed solutions to capture images
- Archived photographs on computers and servers
- Photographed high-quality images for both print and internet distribution.
- Applied digital styling techniques to enhance photo colour and quality, editing to align with brand guidelines.
Data Entry Assistant
CCHQ
10.2014 - 05.2015
- Conservative Party)
- Responsible for accurately and efficiently inputting data
- Ensuring excellent attention to detail is adhered to at all times
- Working independently and at fast pace to meet tight deadlines
Transport Planner
IKEA
10.2013 - 05.2014
- Preparing necessary paperwork and updating systems
- Working with planning software to ensure everything is up to date
- Sending and receiving emails
- Reporting and solving problems to solutions to ensure smooth flow and planning of department.
- Minimised delivery delays by resolving problems and implementing preventive measures to avoid recurrence.
- Handled effective driver management and planning for smooth company running.
- Planned driver routes for cost-effectiveness, speed and customer satisfaction.
Education
Diploma - Multimedia Development
Online Studies
01.2015 - 01.2016
One to One Photography and Website set up course - Graphic Design
Photography Course London
Diploma - Business
EAL – Organisation For Engineering
06.2012 - 07.2012
Higher National Diploma - Creative Media
Boston College
10.2010 - 10.2011
International Baccalaureate Diploma - Public Relations
RPIVA (Riga PedagogicalAcademy)
09.2004 - 09.2006
A-Levels - Business
Talsi 2 High School
09.2001 - 07.2004
Skills
Experienced with Adobe Creative Suite tools
Timeline
Machine Learning
AI Project for The Company
09.2024 - 12.2024
Roadside Assistant
Project for The Company
05.2024 - 09.2024
Customer Service Representative
Project for The Company
10.2023 - 05.2024
Membership Advisor
Bupa
02.2023 - 06.2023
Fashion Photographer
Self-employed
02.2019 - Current
Data Entry Assistant
Universal Music Group
04.2017 - 08.2017
Photographer, Intern
EliRose Skincare
12.2016 - 01.2017
PA/Photographer
Finest Luxuries
05.2016 - Current
Property Photographer
PML, London Rooms, Moving City, LLAC Construction
05.2015 - Current
Diploma - Multimedia Development
Online Studies
01.2015 - 01.2016
Data Entry Assistant
CCHQ
10.2014 - 05.2015
Transport Planner
IKEA
10.2013 - 05.2014
Diploma - Business
EAL – Organisation For Engineering
06.2012 - 07.2012
Higher National Diploma - Creative Media
Boston College
10.2010 - 10.2011
International Baccalaureate Diploma - Public Relations
RPIVA (Riga PedagogicalAcademy)
09.2004 - 09.2006
A-Levels - Business
Talsi 2 High School
09.2001 - 07.2004
One to One Photography and Website set up course - Graphic Design
Photography Course London
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