Aiga Juska
Resource Manager
Athens-London
Summary
Dedicated photographer with a true passion for the craft, art, and science of photography. Inspiring others with creative insight and enthusiasm, bringing a hardworking and motivated approach to work. Excellent administration and data entry experience, flexible and easily adaptable to new routines. Possesses excellent communication abilities. Seeking a challenging role to effectively utilize existing skills and experience.
Overview
12
12
years of professional experience
2022
2022
years of post-secondary education
Work History
Machine Learning
AI Project for The Company
09.2024 - 12.2024
- Assisted with the development and implementation of machine learning models.
- Developed custom machine learning models to predict business trends, aiding in strategic planning efforts.
- Collaborated with cross-functional teams to design, implement, and optimize machine learning models for improved performance.
- Enhanced data analysis accuracy by developing and implementing advanced machine learning algorithms.
- Reduced errors in machine learning models by providing high-quality annotated data.
Roadside Assistant
Project for The Company
05.2024 - 09.2024
- Improved company reputation by maintaining a professional demeanor and delivering exceptional service during challenging situations.
- Proactively addressed potential hazards at service locations by placing safety cones, flares, or warning signs as needed.
- Developed preventive measures for recurring issues encountered during roadside assistance jobs, improving overall efficiency.
- Managed time efficiently to ensure rapid response to multiple simultaneous roadside assistance requests within assigned territory.
- Participated in ongoing training and certification programs to maintain up-to-date knowledge of industry best practices and advancements in technology.
- Streamlined communication with customers, dispatchers, and other service providers to facilitate seamless roadside assistance experiences.
- Continuously expanded knowledge of vehicle systems and common issues to better diagnose problems and provide accurate solutions.
- Increased customer loyalty by going above and beyond to ensure all needs were met during roadside assistance interactions.
- Enhanced customer satisfaction by providing timely and efficient roadside assistance services.
- Assisted customers in navigation towards nearby repair facilities or safe locations following completion of roadside assistance tasks.
Customer Service Representative
Project for The Company
10.2023 - 05.2024
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Responded to customer requests for products, services, and company information.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Investigated and resolved customer inquiries and complaints quickly.
- Educated customers about billing, payment processing and support policies and procedures.
- Maintained up-to-date knowledge of product and service changes.
- Promptly responded to inquiries and requests from prospective customers.
Membership Advisor
Bupa
02.2023 - 06.2023
- Continuously improved personal sales techniques through ongoing professional development opportunities.
- Maintained accurate records of all membership transactions, ensuring proper billing and payment processes were followed.
- Implemented creative outreach methods to reach potential members outside traditional channels, increasing overall brand awareness.
- Resolved member issues promptly and professionally, demonstrating empathy and understanding while maintaining company policies.
- Educated prospective members on the benefits of joining the organization, resulting in increased conversion rates.
- Enhanced member retention through personalized engagement and excellent customer service.
- Provided expert advice on available membership plans, customizing options to meet individual needs and preferences.
- Managed membership database efficiently, ensuring accurate data entry and timely updates for member records.
- Supported existing members with their account-related queries which resulted in improved member satisfaction.
Fashion Photographer
Self-employed
02.2019 - Current
- Photographed high-quality images for both print and internet distribution.
- Applied digital styling techniques to enhance photo colour and quality, editing to align with brand guidelines.
- Managed all stages of pre- and post-production for seamless client experiences.
- Performed retouching and colour correction in Adobe Lightroom for optimal results.
PA/Photographer
Finest Luxuries
05.2016 - Current
- Setting up web shop, uploading products on Internet such as Amazon, Ebay and personal web shop
- Data entry, ensuring invoices and other documents are up to date
- Using photography skills to make high quality pictures of product
- Portrait, property photos and some event activities, Tracked inventory of all photo lab products and equipment
- Shot photographs in controlled lab, field and remote environments
- Consulted with supervisors to handle any unusual problems and alert existing equipment
- Planned and prepared for all on-location and studio shoots
- Coordinated flight, accommodation and travel arrangements, maintaining strict compliance with budgets and schedules.
- Coordinated large-scale events and conferences, offering planning and every-day support to ensure smooth proceedings.
- Received and processed staff business expenses, maintaining excellent cash flow and budget management.
Property Photographer
PML, London Rooms, Moving City, LLAC Construction
05.2015 - Current
- Planned and prepared for numerous on-location and studio shoots concurrently.
- Photographed high-quality images for both print and internet distribution.
- Managed all stages of pre- and post-production for seamless client experiences.
- Resized photographs for use on social media platforms and websites.
- Accurately assessed photoshoot requirements, materials and conditions to determine appropriate equipment selection.
- Used digital editing techniques and Photoshop to improve colour, composition and intensity of images.
- Worked with film, digital and mobile technology to meet needs of individual assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Data Entry Assistant
Universal Music Group
04.2017 - 08.2017
- Quality checked information entered and promptly corrected errors.
- Verified documents and associated records to catch and resolve discrepancies.
- Compiled and analysed data using Microsoft Excel and Access.
Photographer, Intern
EliRose Skincare
12.2016 - 01.2017
- Edited, toned, captioned and uploaded photographs for news publications-blog
- Maintained productive professional relationships with models and modelling agencies
- Photographed high-quality images for both print and Internet distribution
- Defined and recommended detailed solutions to capture images
- Archived photographs on computers and servers
- Photographed high-quality images for both print and internet distribution.
- Applied digital styling techniques to enhance photo colour and quality, editing to align with brand guidelines.
Data Entry Assistant
CCHQ
10.2014 - 05.2015
- Conservative Party)
- Responsible for accurately and efficiently inputting data
- Ensuring excellent attention to detail is adhered to at all times
- Working independently and at fast pace to meet tight deadlines
Transport Planner
IKEA
10.2013 - 05.2014
- Preparing necessary paperwork and updating systems
- Working with planning software to ensure everything is up to date
- Sending and receiving emails
- Reporting and solving problems to solutions to ensure smooth flow and planning of department.
- Minimised delivery delays by resolving problems and implementing preventive measures to avoid recurrence.
- Handled effective driver management and planning for smooth company running.
- Planned driver routes for cost-effectiveness, speed and customer satisfaction.
Education
Diploma - Multimedia Development
Online Studies
01.2015 - 01.2016
One to One Photography and Website set up course - Graphic Design
Photography Course London
Diploma - Business
EAL – Organisation For Engineering
06.2012 - 07.2012
Higher National Diploma - Creative Media
Boston College
10.2010 - 10.2011
International Baccalaureate Diploma - Public Relations
RPIVA (Riga PedagogicalAcademy)
09.2004 - 09.2006
A-Levels - Business
Talsi 2 High School
09.2001 - 07.2004
Skills
Experienced with Adobe Creative Suite tools
Effective interpersonal communication
MS office, Excel, Internet, Eclipse, Quark Press,
Skilled in digital media editing tools
VICO, HDI5, GTS, CNS –Planning Software
Team leadership
Licensed driver with no infractions
Image retouching
Digital optimization initiatives
Budget management
Digital imaging expertise
Lighting expertise
Visual storytelling
English, Latvian, Russian language skills
CRM
Resource Manager Skills
Social Media Skills
Marketing
Timeline
Machine Learning
AI Project for The Company
09.2024 - 12.2024
Roadside Assistant
Project for The Company
05.2024 - 09.2024
Customer Service Representative
Project for The Company
10.2023 - 05.2024
Membership Advisor
Bupa
02.2023 - 06.2023
Fashion Photographer
Self-employed
02.2019 - Current
Data Entry Assistant
Universal Music Group
04.2017 - 08.2017
Photographer, Intern
EliRose Skincare
12.2016 - 01.2017
PA/Photographer
Finest Luxuries
05.2016 - Current
Property Photographer
PML, London Rooms, Moving City, LLAC Construction
05.2015 - Current
Diploma - Multimedia Development
Online Studies
01.2015 - 01.2016
Data Entry Assistant
CCHQ
10.2014 - 05.2015
Transport Planner
IKEA
10.2013 - 05.2014
Diploma - Business
EAL – Organisation For Engineering
06.2012 - 07.2012
Higher National Diploma - Creative Media
Boston College
10.2010 - 10.2011
International Baccalaureate Diploma - Public Relations
RPIVA (Riga PedagogicalAcademy)
09.2004 - 09.2006
A-Levels - Business
Talsi 2 High School
09.2001 - 07.2004
One to One Photography and Website set up course - Graphic Design
Photography Course London