Konstantinos Michail Psarras
IT Administrator – Endpoints & Virtual Infrastructure
Athens
Summary
Technical professional with background in system maintenance and repair, ready to contribute to dynamic team. Proven ability to adapt to changing needs and deliver reliable results. Highly skilled in technical diagnostics and collaborative problem-solving.
Overview
3
3
years of professional experience
7
7
years of post-secondary education
1
1
Language
Work History
End-User Computing & Infrastructure Technician
National Bank of Greece
Athens, Attica
08.2022 - Current
- Manage and maintain enterprise infrastructure, including physical servers and virtual machines
- Deploy and manage software packages and updates using SCCM
- Deliver second- and third-line support across business units
- Monitor system performance and assist in proactive optimization strategies
- Administer Active Directory, user access, and endpoint policies
- Participate in infrastructure projects and technical rollouts
Technicial - ΙT SUPPORT
Ministry of Health
Athens, Attica
03.2022 - 08.2022
- Troubleshoot and fix technical issues on Windows systems to keep operations smooth
- Provide hands-on support to users for hardware, software, and network problems
- Set up and configure computers and network devices to meet business needs
- Quickly respond to and resolve IT incidents, minimizing downtime
- Performed troubleshooting and diagnosis on malfunctioning equipment.
Medical Engineering - IT SUPPORT
Omma Lite
- Implementation of installation, maintenance and repair of high-tech medical equipment
- Manage installations, updates, hardware and software settings
- Diagnose and troubleshoot technical issues, including account setup and network configuration
Internship
Biomedical Research Foundation (BRFAA) of the Academy of Athens
- Transfer Factor Binding Database (TFBSDB) An online tool that identifies potential transcription factor binding sites at the genomic level. They are produced by comparing DNA with overloaded arrays of known transcription factors. Such cis-elements can regulate the transcription of neighboring genes.
Education
Bachelor of Science in Informatics With Applicatio - Department of Computer Science and Biomedical Informatics
University of Thessaly
10.2013 - 10.2020
Skills
Active Directory: User & group management, Group Policy administration
SCCM: Software deployment, patch management, remote system management
Virtualization: VMware, Hyper-V administration
Programming/Web: HTML, PHP (basic scripting & troubleshooting)
Networking: TCP/IP fundamentals,
Problem-solving: Strong analytical and troubleshooting abilities
Training
- Cisco Networking Academy CCNA, OSI Models, IP addressing, WLAN, VLAN, Network security and management, Routing protocols (EIGRP, OSPF, and RIP), IP Routing, Device security troubleshooting
- Cyber Security, Attacks, threats and vulnerabilities, Architecture and design
- Bitcoin and Cryptocurrency Technologies, Udemy
Timeline
End-User Computing & Infrastructure Technician
National Bank of Greece
08.2022 - Current
Technicial - ΙT SUPPORT
Ministry of Health
03.2022 - 08.2022
Bachelor of Science in Informatics With Applicatio - Department of Computer Science and Biomedical Informatics
University of Thessaly
10.2013 - 10.2020
Medical Engineering - IT SUPPORT
Omma Lite
Internship
Biomedical Research Foundation (BRFAA) of the Academy of Athens