Alexandra Vogli
Business Manager, Furniture Restoration Specialist, Furniture Restoration Instructor
Athens
Summary
Dynamic business owner with a proven track record at The Mistake Workshop, excelling in sales management and customer relations. Skilled in financial reporting and team development, I achieved consistent revenue growth through strategic initiatives and effective problem-solving. Committed to fostering strong relationships and ensuring operational excellence in all endeavors.
Overview
33
33
years of professional experience
Work History
Furniture Restoration Business Owner
The Mistake Workshop
Athens, Greece
05.2014 - 04.2025
- Established strong customer relationships through excellent communication and attentive service.
- Consulted with customers to assess needs and propose optimal solutions.
- Achieved consistent growth in annual revenue through strategic planning and execution of sales initiatives.
- Maintained a safe work environment by enforcing strict safety protocols and regularly updating staff on industry best practices.
- Handcraft Decorative items creator.
- Refurbish and sell restored pieces
Business Administrator
Mikro Polytexneio
Athens
09.2011 - Current
- Negotiated contracts with vendors for optimal pricing terms while maintaining high-quality products or services received in return.
- Monitored executive and site schedules to coordinate meetings and corporate events.
- Executed training programs.
- Managed day-to-day development issues.
- Developed monthly reports.
- Developed strategic plans and initiatives.
- Oversaw employee onboarding processes, ensuring seamless integration into the company culture from day one.
- Managed a team of administrative professionals, providing guidance and support to ensure successful completion of daily tasks.
- Reduced errors in accounting and financial reporting by modifying current processes.
- Increased accuracy through improved processes for fiscal monitoring, payroll, and operational expenses.
- Oversaw adequacy and soundness of organization's financial structure.
General Manager
Kaminakis Lighting
Athens
04.2005 - 09.2011
- Sales
- Managed Warehouse operator
- Order processing
- Administration
- Invoicing
- Vendor sampling
- Oversaw financial management
- Banking activities
- Staff supervision
- Developed and implemented inventory control systems
- Handled customer relations and resolved issues efficiently
Business Administrator
Saloniki Greek Restaurant
Middleburg
01.2003 - 03.2005
- Managed day-to-day development issues.
- Oversaw employee onboarding processes, ensuring seamless integration into the company culture from day one.
- Developed strong relationships with clients and vendors, ensuring timely communication and issue resolution.
- Facilitated smooth communication between departments during times of organizational change or restructuring.
- Oversaw HR training, coaching, mentoring and staff retention.
Quality Control Inspector
Budelpack
Tholen, Netherlands
01.2001 - 12.2002
- Inspected incoming and outgoing materials for accuracy and quality.
- Communicated with production team members about quality issues.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
Business Owner
Alexandra's Handcrafts
Naxos
05.1996 - 12.2000
- Established strong customer relationships through excellent communication and attentive service.
- Consulted with customers to assess needs and propose optimal solutions.
- Achieved consistent growth in annual revenue through strategic planning and execution of sales initiatives.
- Maintained a safe work environment by enforcing strict safety protocols and regularly updating staff on industry best practices.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
- Handcrafts, sewing, wood carving, production of souvenirs.
Booker
Ace Model Management
Athens, Greece
02.1992 - 03.1996
- Improved overall customer satisfaction by efficiently managing reservations and bookings.
- Streamlined booking procedures, reducing time spent on administrative tasks.
- Enhanced guest experience with personalized recommendations for local attractions and events based on individual preferences.
- Collaborated with other departments to guarantee seamless coordination in accommodating special requests and needs of guests.
- Reduced booking errors by implementing a thorough cross-checking system for all reservations.
- Coordinated group bookings seamlessly, working closely with event planners and conference organizers to ensure successful events.
- Negotiated contracts with corporate clients resulting in profitable long-term business partnerships.
- Assisted in resolving customer issues promptly, ensuring a positive resolution that maintained client loyalty.
- Met with industry connections to discuss opportunities and advocated for clients well-suited for specific work.
Education
High School Diploma -
Textile Engineering of Athens
Athens 04.2001 -
Skills
Time management
Staff supervision
Project oversight
Database management
Team development
Corporate event management
Operations management
Financial reporting
Managing multiple projects
Conflict resolution
Problem-solving
Sales management
Pesonal development
I am committed to ongoing personal growth, continuously seeking new skills and experiences to expand my expertise. I prioritize both professional and personal growth, engaging in activities that enrich my self-awareness and wee-being.
Timeline
Furniture Restoration Business Owner
The Mistake Workshop
05.2014 - 04.2025
Business Administrator
Mikro Polytexneio
09.2011 - Current
General Manager
Kaminakis Lighting
04.2005 - 09.2011
Business Administrator
Saloniki Greek Restaurant
01.2003 - 03.2005
High School Diploma -
Textile Engineering of Athens
04.2001 -
Quality Control Inspector
Budelpack
01.2001 - 12.2002
Business Owner
Alexandra's Handcrafts
05.1996 - 12.2000
Booker
Ace Model Management
02.1992 - 03.1996