Alexandros Fraissard Mourelatos
Tour Director, Tour Leader, Freelancer
Athens
Summary
Personable and energetic with knack for organizing and leading group activities. Possesses strong logistical planning and communication skills essential for coordinating tours and ensuring seamless experience. Committed to creating memorable and enriching travel experiences for clients.
Overview
10
10
years of professional experience
3
3
years of post-secondary education
2
2
Languages
Work History
Tour director
Education first (EF tours)
06.2024 - Current
- Confirmation/planning of supplier and trip logistics, timings and itinerary flow
- End to end communication and coordination with group leaders from before the trip and all the way to the end of the trip
- Maintaining smooth relationships with students, group leaders and even between 2 different schools
- Handling of emergency situations
- Financial reporting of expenses
Tour Leader
CAS Trips
02.2024 - Current
- Guiding the group through the city of Athens by using the local transportation system
- Accompanying the group and participating in various activities, sight visits and volunteering actions
- Holding frequent reflection sessions to enhance trip experience and educational portfolio
- Assist the students with their portfolio's project by hosting educational seminars
- Handling of any emergency
Transfer Escort
Gate 1 Travel
05.2024 - Current
- Supervision of client airport arrivals
- Assisting clients to ensure smooth boarding for connecting flights
- Escorting clients from the airport or port to either their hotel or center of athens
- Providing useful recommendations and answering potential questions
- Go through company policies
Property Manager
Greca Homes
08.2020 - 09.2022
- Managing client properties at their absence (maintenance, bill payments etc.)
- Managing guest properties on booking platforms for short stays and long term stays
- Handling supplier communications
- Handling guest issues and requests
Client Experience Coordinator
Blueground
06.2019 - 12.2020
- Ensuring a frictionless smooth stay for the company's clients by:
- Handling Coordination and communication between tenants and 3rd parties
- Coordination of all maintenance works
- Coordination of the check-in and check-out process
- Handling of emergency situations
Groups & Events Coordinator
Gstaad Palace hotel
12.2018 - 06.2019
- Organising private events such as weddings, conferences and private dinners
- Dealing with group reservations of more than 10 rooms
- Coordinating and communicating with the hotel's various departments and suppliers
- Preparing the necessary documentation to send to the hotel's clients (contracts etc.)
- Preparing a function sheet for each event
Groups & Events Assistant
Gstaad Palace hotel
02.2017 - 02.2018
Tourism/Events freelancer
CWT events, Vista events, OM greece, Amphitrion Greece
11.2016 - 01.2017
- Airport meet and greet
- Conference coordination
- Guest transfers
- By night group escorting (dinners, clubs etc.)
- Crowd control
Navy seaman (military service)
Greek Navy
02.2016 - 07.2016
Host/Guest relations agent
Radisson Blu Park Hotel Athens
08.2015 - 02.2016
- Welcoming guests and checking for their reservations
- Seating the guests
- Taking the guest's orders
- Assisting the front office team in welcoming the guests
Education
Bachelor of Science - Hospitality and Tourism Management
Ulster University / HTMi Switzerland Dual Degree
Ulster 01.2011 - 01.2014
Certificate - Higher Diploma - undefined
HTMi Hotel and Tourism Management Institute
High School Degree - undefined
Thoukidideio High School
Skills
- Public speaking confidence
- Patience and tolerance
- Team building expertise
- Exceptional communication
- Effective time management
- Cultural sensitivity
- Multilingual abilities
- Creativity and innovation
- Itinerary planning expertise
- Group management
- Emergency preparedness
Working out, Cooking, Hiking
During my free time i like exploring new cuisines, working out and hiking through beautiful sceneries
Timeline
Tour director
Education first (EF tours)
06.2024 - Current
Transfer Escort
Gate 1 Travel
05.2024 - Current
Tour Leader
CAS Trips
02.2024 - Current
Property Manager
Greca Homes
08.2020 - 09.2022
Client Experience Coordinator
Blueground
06.2019 - 12.2020
Groups & Events Coordinator
Gstaad Palace hotel
12.2018 - 06.2019
Groups & Events Assistant
Gstaad Palace hotel
02.2017 - 02.2018
Tourism/Events freelancer
CWT events, Vista events, OM greece, Amphitrion Greece
11.2016 - 01.2017
Navy seaman (military service)
Greek Navy
02.2016 - 07.2016
Host/Guest relations agent
Radisson Blu Park Hotel Athens
08.2015 - 02.2016
Bachelor of Science - Hospitality and Tourism Management
Ulster University / HTMi Switzerland Dual Degree
01.2011 - 01.2014
Certificate - Higher Diploma - undefined
HTMi Hotel and Tourism Management Institute
High School Degree - undefined
Thoukidideio High School
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