Alkistis Kaffe
Rethymno,Greece
Summary
Dynamic server with a strong work ethic and exceptional customer service skills, honed at Italian Pizzeria. Expert in POS operations and cash handling, consistently enhancing guest experiences and increasing sales through effective upselling. Proven ability to multitask and foster relationships, ensuring smooth service during peak hours.
Overview
2
2
years of professional experience
Work History
Server
Italian Pizzeria
03.2025 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Has knowledge of closing the fund (Z) at the end of the day, in the position of manager
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
- Barista Skills
Server
Nomarxia
04.2023 - 11.2023
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
- Managed cash register accurately, ensuring proper handling of transactions and tips.
- Provided exceptional service to large parties, coordinating with the team for smooth operations.
- Increased sales by upselling appetizers, desserts, and specialty beverages.
- Managed approximatly 400 costumers per day
Education
Bachelor - Political Science
University of Crete
Rethymno, Greece09-2026
High School Diploma -
8th High School of Athens
Athens06-2022
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Hospitality service expertise
- Customer service
- Menu memorization
- Point of sale (POS) system operations
Vintage Resseling
Co-Owner of an online thrifting-reselling page of vintage finds. Purpose of this project is promoting the recycle of unused clothing and minimizing waste. Our goal is to find new homes for good quality stylish clothes in approachable prices. Regular pop-ups in Athens city in the last 5 years.
Languages
English
Upper intermediate (B2)
Greek
Bilingual or Proficient (C2)
Timeline
Server
Italian Pizzeria
03.2025 - Current
Server
Nomarxia
04.2023 - 11.2023
Bachelor - Political Science
University of Crete
High School Diploma -
8th High School of Athens
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