AlShimaa Salah Ismail
Cloud Solutions Business Development
Athens
Summary
Highly accomplished and results-driven Business Development and Customer Success Leader with 5+ years of experience in the IT sector, specializing in Microsoft Licensing (LSP), Azure, and Google Cloud Platform (GCP) solutions. Proven expertise in driving digital transformation, maximizing enterprise account growth, and spearheading user adoption strategies across complex cloud environments. Currently leveraging deep sales and technical aptitude to drive expansion of Google Cloud services in the Greek market.
Overview
15
15
years of professional experience
6
6
Certifications
2
2
Languages
Work History
Google Cloud Services Business Development Representative (BDR)
Teleperformance Google XWF
11.2025 - Current
- Currently focusing on developing and qualifying new business opportunities for Google Cloud Platform (GCP) services within the UK and Ireland market
- Strategically collaborate with Field Service Representatives, Field service Managers and Marketing teams to design and execute targeted outreach campaigns and cadences aimed at securing initial high-value meetings with key decision-makers.
- Articulate the value proposition of GCP services (e.g., Compute Engine, BigQuery, AI/ML tools) and tailor initial solutions to meet specific customer digital transformation needs.
- Utilize advanced CRM and sales intelligence tools (SalesForce- SalesLoft- Zoom info- Surf- Sales Navigator) to manage pipeline activity, ensure data integrity, and provide accurate forecasting to leadership.
Microsoft Enterprise Customer Success Program Manager / Account Executive
Arabesque IT Solution Provider (Microsoft LSP Partner)
10.2016 - 03.2022
- Spearheaded digital transformation and cloud adoption initiatives across over 25 key Enterprise and Commercial accounts, focusing on Azure and Microsoft 365.
- Achieved significant account growth through Up-Sale and Cross-Sale of new technologies, developing rational, outcome-based selling scenarios to close complex solution sales.
- Managed the full account lifecycle, from pre-renewal license inventory audits to identifying gaps and executing the Customer Engagement Plan (CEP) to maximize solution adoption.
- Drove active usage and adoption of core Microsoft technologies (M365, Azure, Teams, Windows 10) among end-users to secure long-term account value.
Marketing Executive / Support Contract Pre-Sales
Arabesque IT Solution Provider (Microsoft LSP Partner)
08.2015 - 10.2016
- Coordinated and executed comprehensive marketing events in alignment with Microsoft partner rebate programs, ensuring effective event feedback analysis.
- Managed company website content and led collateral development for the sales and pre-sales teams to enhance marketing outreach.
- Prepared and customized support services proposals, visiting clients to accurately assess requirements and coordinating with vendors for accurate pricing.
Co-Founder and Associate Business Development Manager / Digital Marketing Executive Officer
IBEX Consulting Services LLC (USA Outsourcing Service Company)
02.2013 - 08.2014
- Co-founded the company and led the development and execution of comprehensive online marketing strategies, including SEO, Web Analytics, and Social Media.
- Directed sales and marketing teams, setting achievable sales targets and ensuring their successful execution to drive business growth.
- Negotiated and closed commercial agreements and new contracts, serving as the main point of contact and coordination between clients and technical engineering teams.
Business Development Executive / Team Leader
HSE Contractors INC (USA Outsourcing Company)
10.2010 - 01.2013
- Identified new project opportunities within the United States market and successfully closed deals by preparing detailed proposals and adjusting pricing.
- Managed and trained the Business Development team, overseeing performance, allocating responsibilities, and leading the recruitment/hiring process.
Education
Bachelor's Degree - Political Science and Public Administration
Cairo University, Faculty of Economics & Political Science
Cairo, Egypt01.2010
GED -
Salmiya Secondary School
Kuwait 04.2001 -
Skills
Solution Selling, Enterprise Account Management, GCP/Google Cloud Platform, Digital Transformation, Contract Negotiation, CRM Management, Lead Qualification
Google Cloud Platform (GCP), Azure Cloud Services, Microsoft 365 (M365), Microsoft Licensing (LSP), User Adoption Strategies
Social Media Management, SEO Metrics, Web Analytics, Marketing Event Coordination, Collateral Development
Lead generation
Customer relationship management
Lead development
Sales proposal creation
Account management
Product expertise
Lead prospecting
Market research
CRM management
Certification
Microsoft Certified Professional (MCP): 74-687: Providing Microsoft Licensing Solutions for Large Organizations.
Relevant Experience
- Marketing Executive / Social Media Manager (Sep 2014 – Aug 2015, Grassroots Digital Marketing Company, Kuwait): Developed and maintained a client-facing Social Media Calendar. Monitored and analyzed social media metrics, implementing data-driven changes to increase profitability.
- Real Estate Sales Agent for UK Developments (Sep 2014 – Aug 2015, Cornerstone Developments LLC, Kuwait): Promoted and presented UK property development projects to clients in Kuwait and the GCC, negotiating prices and closing property sales.
Timeline
Google Cloud Services Business Development Representative (BDR)
Teleperformance Google XWF
11.2025 - Current
Microsoft Enterprise Customer Success Program Manager / Account Executive
Arabesque IT Solution Provider (Microsoft LSP Partner)
10.2016 - 03.2022
Marketing Executive / Support Contract Pre-Sales
Arabesque IT Solution Provider (Microsoft LSP Partner)
08.2015 - 10.2016
Co-Founder and Associate Business Development Manager / Digital Marketing Executive Officer
IBEX Consulting Services LLC (USA Outsourcing Service Company)
02.2013 - 08.2014
Business Development Executive / Team Leader
HSE Contractors INC (USA Outsourcing Company)
10.2010 - 01.2013
GED -
Salmiya Secondary School
04.2001 -
Bachelor's Degree - Political Science and Public Administration
Cairo University, Faculty of Economics & Political Science