AMALIA KAINOURGIOU
ATHENS
Summary
My multi-year experience in sales of services, customer relationship management and communication, my knowledge in the fields of tourism and culture utilization, as long as journalism, have resulted in the acquiring of professional and personal skills and 19 honorary distinctions for personal productivity and customer retention. Within my continuous activity and life-long education, knowledge has been transformed to actions, experience and desire of continuous development. I have been acquiring skills like effective communication (regarding managing a client in all categories),ability of problem solving and teamwork, responsibility, undertaking initiatives,organizing all with positive thinking.
Life is a continuous creation,also an opportunity for new professional steps and experience. With personal apperception and enthusiasm my desire grows stronger regarding my action and development in the fields of Hospitality Industry (Tourism Hospitality,Hotel Management and Operations,Guest and Public Relations, SPA Management).
Overview
28
28
years of professional experience
Work History
Receptionist - Customer Service
Polis Hammam - Polis Loutron Athens
11.2023 - Current
Guest Relations Duties.
Dedicated to offering exceptional services to clients. Skilled at coordinating appointments, mails ,calls and communication.
Certified Insurance Consultant
Generali
11.2021 - Current
Insurance - Financial Consultant
AXA GROUP/International Insurance Company
04.2007 - 10.2021
- Sales, Customer Service-Coordination of Activities
Seminar Instructor on Radio Production
Kentro Seminarion-Odeio Opera Athinon
09.2017 - 01.2019
Radio Producer/Presenter
Ginge Radio/Web Radio
04.2015 - 07.2016
Journalist
Art Tv/Radio
01.2015 - 07.2015
Insurance - Financial Consultant
ALPHA Insurance Company
01.1999 - 03.2007
- Sales, Customer Service-Coordination of Activities, Team Management
Insurance - Financial Consultant
ELLINOBRETANΝIKI Insurance Company
05.1997 - 12.1998
- Sales, Customer Service-Coordination of Activities
Employee in Accounting-Fnancial Department
Indomin-Toxotis
09.1996 - 04.1997
Market Researcher
Research International/MRB research
01.1996 - 01.1996
Education
National And Kapodistrian University of Athens
11.2015
Academy of Journalism and Communication
06.2014
Athens Coaching Institute
09.2013
University of Piraeus
06.2011
Ε.Ι.Α.Σ: Insurance Studies Greek Institute
06.1999
IEK AKMI
12.1998
Skills
- Communication Skills gained from my studies in communication, advertising, public relations and many seminars in the same subject, as well as from my professional activity Here are some basic ones: Effective communication, Problem Solving Capability, Collaborative-Team Building Capacity, Customer Service
- My multi-year experience in sales of services, customer relationship management and communication, my knowledge in the fields of tourism and culture utilization, as long as journalism, have resulted in the acquiring of professional and personal skills and 19 honorary distinctions for Personal Productivity and Customer Retention Within my continuous activity and life-long education, knowledge has been transformed to actions, experience and desire of continuous personal development
- I have been acquiring skills like effective communication (regarding managing a client in all categories), ability of problem solving and teamwork, responsibility, undertaking initiatives, organizing all with positive thinking
- Computer literate (Afrodite Wellness Management Software,CRM, Social media)
Languages
Greek
English
https://twitter.com/kainourgiouam
Activities
Communication Seminars - Self-Improvement and Personal Development Seminars - Seminars for Interpersonal Relations and Resolve Disagreements. Sales / Power Selling. (The seminars took place at IMAGE-A Business Consultants From 2003 to 2008), Participation in Conferences on Economic, Insurance and Cultural Interest. (Indicative: Economist Conferences / Annual AXA Insurance Conferences), Participation in activities as an escort at Ergastiri (Εrgastiri.org), Médecins Sans Frontières (MSF) - MSF Supporter
Hobbies and Interests
- Yoga Training
- Vocal Lessons
- Radio
- Continuous Personal and Professional Development
Timeline
Receptionist - Customer Service
Polis Hammam - Polis Loutron Athens
11.2023 - Current
Certified Insurance Consultant
Generali
11.2021 - Current
Seminar Instructor on Radio Production
Kentro Seminarion-Odeio Opera Athinon
09.2017 - 01.2019
Radio Producer/Presenter
Ginge Radio/Web Radio
04.2015 - 07.2016
Journalist
Art Tv/Radio
01.2015 - 07.2015
Insurance - Financial Consultant
AXA GROUP/International Insurance Company
04.2007 - 10.2021
Insurance - Financial Consultant
ALPHA Insurance Company
01.1999 - 03.2007
Insurance - Financial Consultant
ELLINOBRETANΝIKI Insurance Company
05.1997 - 12.1998
Employee in Accounting-Fnancial Department
Indomin-Toxotis
09.1996 - 04.1997
Market Researcher
Research International/MRB research
01.1996 - 01.1996
National And Kapodistrian University of Athens
Academy of Journalism and Communication
Athens Coaching Institute
University of Piraeus
Ε.Ι.Α.Σ: Insurance Studies Greek Institute
IEK AKMI
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