SAP
Anastasia Hadjichristofi OR Chatzichristofi
M.B.A - E.L.A. Certified Senior Logistician
Athens,I
Summary
Nominated by the HILME for “Research Interconnection with Production 2020” and certified as Senior Logistician by the European Logistics Association and award winning stakeholder for setting KPIs for the European Commission through MIT's Enterprise forum and MBA's thesis in Sustainability.
Over the past 25 years effectively develops and implements process controls and sustainable improvement initiatives by combining the knowledge gained from the MBA in sustainability, Logistics certification and SAP IT skills.
Overview
23
23
years of professional experience
3
3
Certifications
4
4
Languages
Work History
Claims Executive
NOS Insurance
Athens
01.2023 - Current
- Determined proper course of action for claims processing.
- Interacted with Social Security Administration and other entities for timely processing and delivery of quality customer service and results.
- Maintained claims data in 3 systems.
- Reviewed and analyzed suspicious and potentially fraudulent insurance claims.
- Analyzed information gathered by investigation and reported findings and recommendations.
- Maintained suspicious claims database and prepared reports for "The National Bank of Greece", stakeholders and other public sectors according to local legislation.
- Reviewed new files to determine current status of injury claim and to develop plan of action.
Equipment, Supplies and Paper Operations Director
Xerox Hellas
Athens
11.2021 - Current
- Oversaw monthly reconciliation of open purchasing orders and stock kept in three warehouses.
- Implemented policies to reduce cost and eliminate waste.
- Sourced vendors, built relationships, and negotiated prices with local distributors.
- Adjusted procedures to maximize department effectiveness.
- Customized SAP to authorize and monitor purchase orders and consumables.
- Used SAP to authorize and monitor purchase orders and consumables.
- Monitored and evaluated vendor performance to determine compliance with quality standards.
- Generated reports, documents and analysis in SAP for senior management review and approval which were prepared for stakeholders and CEOs.
- Reviewed and negotiated contracts with 5 carriers to optimize shipping costs.
- Secured discounts from third-party logistics service providers to deliver substantial cost savings.
- Led improvement initiatives to advance operational efficiencies and increase revenue.
Senior Logistics Executive
OPAP
Athens
01.2017 - 11.2022
- Collaborated with project managers to discuss procurement, logistics and service requirements for optimized purchasing power.
- Managed functional areas of logistics.
- Advised logistics management and structures for staffing levels to maintain adequate numbers.
- Collaborated with shipping department staff to facilitate smooth materials returns to correct vendors.
- Managed logistics assets for timely and cost-effective delivery of cargoes and managed 90% OTIF.
- Provided procurement of goods, provision of transportation services, tracking of movement and change to support safe and secure operations.
- Detected and enforced improvement opportunities in supply chain by implementing a new WMS and altering procedures.
- Collaborated with shipping department staff to facilitate smooth materials returns to correct vendors
- Delivered logistic support to leverage existing resources with cost-effective savings
- Defined logistics strategy within push and pull policies and procedures for effective integration of logistics operations
- Implemented systems and procedures for accurate data collection and reporting
- Identified opportunities for inventory reductions
- Developed and implemented strategies to reduce costs and improve quality of service
I.T. and Operations Executive
Research Now
Athens
08.2007 - 12.2016
- Built and strengthened relationships across functional leadership areas to keep revenue development and operational plans interconnected and effective.
- Applied performance data to evaluate and improve operations.
- Managed retention strategy for over 2.5 million subscribers and B2C digital assets.
- Responsible for teams in UK, US and India and for their budgets and KPIs.
- Managed data analysis and teams of 30 in 3 time zones.
3PL IT and Operations Manager
FRAKAPOR LOGISTICS S.A.
Athens
08.2003 - 08.2007
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
- Developed systems and procedures to improve operational quality and team efficiency by interconnecting WMS with SAP.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Identified and resolved unauthorized, unsafe, or ineffective practices
- Set, enforced, and optimized internal policies to maintain responsiveness to demands
- Devised processes to boost long-term business success and increase profit levels
- Introduced new methods, practices, and systems to reduce turnaround time
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines
Certified SAP Developer / Team Leader
SAP A.G. - External Partner
Athens
01.2000 - 08.2003
- Proved successful working within tight deadlines and fast-paced environment.
- Delivered services to customer locations within specific timeframes.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Acted as team leader in group projects, delegating tasks and providing feedback.
- Wrote highly maintainable, solid code in ABAP for SAP
ERPs that formed core framework for FI and CO modules
together with asset tracking modules such as MM and SD for
IASO Hospital, YGEIA, MAILIS S.A. WIND and LINDE
S.A. Goodyear-Dunlop etc - Collaborated with Finance, Logistics and retail Operations
team to maximize automation and effectiveness - Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards
- Held weekly team meetings to inform team members on company news and updates
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making
- Developed effective improvement plans in alignment with goals and specifications
Education
Associate of Applied Science - Senior Logistics Management
European Logistics Association
Brussels 01.2017 - 2020.01
MBA - Sustainability Studies
University of Wales
Cardiff United Kingdom 01.2013 - 2015.05
Bachelor of Science - BTech: Computer Applications
Kingston University
Kingston United Kingdom 09.1997 - 2000.11
SAP Certification For Senior Developers - SAP Academy For ABAP Developers
SAP A.G.
Walldorf, Baden-Württemberg, Germany 06.1999 - 2000.01
Skills
Planning and Organization
undefinedAccomplishments
Played a vital role in the logistics team which handled a fully
regulated award winning and cross-functional project for the
deployment of 25.000 VLTs (video lottery terminals) for OPAP which was also nominated as the Logistics Project of the Year for Greece.
Affiliations
- Project Management Institute (PMI-PBA) ID #6069510
- SAP certified Developer (Certification Nr:S0001891764)
- TUV Hellas – TUV NORD Strategic certification ID #09.09.4430-20
- Institute of Longistics Management https://www.ilme.gr/testimonial/anastasia-chatzichristofi-eslog/
- European Logistics Association
Software
SQL, Python, Visual Basic ABAP programming
Prince2 - Project Management
Office
Aberon WMS
Certification
SAP
Interests
Reading, swimming, tennis and playing with my children
Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Claims Executive
NOS Insurance
01.2023 - Current
Equipment, Supplies and Paper Operations Director
Xerox Hellas
11.2021 - Current
Licensed ELA Senior Logistician
01-2020
Senior Logistics Executive
OPAP
01.2017 - 11.2022
Associate of Applied Science - Senior Logistics Management
European Logistics Association
01.2017 - 2020.01
MBA - Sustainability Studies
University of Wales
01.2013 - 2015.05
I.T. and Operations Executive
Research Now
08.2007 - 12.2016
3PL IT and Operations Manager
FRAKAPOR LOGISTICS S.A.
08.2003 - 08.2007
Certified SAP Developer / Team Leader
SAP A.G. - External Partner
01.2000 - 08.2003
SAP Certification For Senior Developers - SAP Academy For ABAP Developers
SAP A.G.
06.1999 - 2000.01
Bachelor of Science - BTech: Computer Applications
Kingston University
09.1997 - 2000.11
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