Anastasia Mozhayko
Mining Engineer
Rhodes
Summary
Personable and highly organized with excellent communication and multitasking abilities. Possesses strong customer service and administrative skills, including managing phone systems and scheduling. Committed to creating welcoming environment and ensuring smooth operations.
Overview
16
16
years of professional experience
4
4
Languages
Work History
Front Desk Receptionist
ISland City Hotel
04.2024 - 01.2025
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process, expedited check-in and check-out procedures for guests.
- Collected room deposits, fees, and payments.
- Resolved customer issues quickly.
- Completed all tasks in compliance with company policies and procedures.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Completed data entry and filing to keep records updated for easy retrieval.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
Salesperson
Brands Shoes and Bags Shop
11.2022 - 03.2024
- Worked to build relationships with customers and built potential for additional sales.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Developed relationships with clients for increased loyalty and repeat business.
- Provided exceptional customer service, resulting in numerous positive reviews and referrals.
Kids Club Leader
Amada Colossos Resort
08.2022 - 10.2022
- Developed age-appropriate activities and crafts to engage children.
- Introduced children to educational games and activities to boost learning.
- Provided emotional support and guidance to children during difficult times.
- Led children in creative, athletic, and educational activities while maintaining safe and orderly group.
Dance Teacher
''Libre Dance" School
09.2021 - 06.2022
- Taught and explained choreography by breaking down steps and demonstrating moves.
- Planned, prepared, and delivered lesson plans introducing students to dance techniques and ballet positions.
- Planned routines for recitals and performances.
Dance Teacher
''Equivalent'' Dance School
09.2020 - 01.2021
- Choreographed unique routines tailored to individual student abilities, enhancing each dancer''s strengths while improving areas of weakness.
Model, Dancer, Choreographer
Freelancer
04.2016 - 01.2020
- Collaborated effectively with fellow models, singers, actors, photographers, stylists, and makeup artists to create cohesive and successful projects.
- Showcased diverse clothing styles in runway shows, contributing to successful product launches and sales growth.
- Promoted products and services by posing for commercials, live shows, and photo shoots.
- Collaborated with famous brands and artists such as Adidas, Volvo, Honor, Reugeot, Lenovo, Vivo, Oppo, Taylor Swift, Jane Zhang, Jackson Wang, Chris Lee, Kris Wu, Kun, est.
HR & Customers Manager
''Teletrade'' Trading Company
08.2015 - 03.2016
- Managed and motivated employees to be productive and engaged in work.
- Improved marketing to attract new customers and promote business.
- Maximized performance by monitoring daily activities and mentoring team members.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Hostess & Administrator
''Pudra'' Night Club & Bar
01.2014 - 06.2015
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
- Answered customer questions about hours, seating, and menu information.
Choreographer & Show Director
Summer Camp
06.2009 - 09.2011
- Choreographed performances for individuals and groups.
- Managed exercise, conditioning and flexibility improvement programs.
- Established comprehensive warm-up routines to reduce injury risk and promote dancer longevity.
- Discovered and utilized talents of team.
- Created and updated weekly staff schedules and dance lesson schedules.
Education
Specialist Degree - Equivalent To M.D. - Mining Engineering
KuzSTU
Kemerovo, Russia 04.2001 -
Skills
Customer service
Multitasking
Critical thinking
Fast learning
Guest relations
Front office management
Cash handling
Time management
File management
Office organization
Administrative support
Hospitality services
Problem-solving skills
Staff management
Project management
Team collaboration
Sales process
Activity planning
Group leadership
PC user
AutoCAD
ArchiCAD
Homestyler
Sport, Dancing
Passionate about sport and dancing as way to stay active and maintain a healthy lifestyle.
Timeline
Front Desk Receptionist
ISland City Hotel
04.2024 - 01.2025
Salesperson
Brands Shoes and Bags Shop
11.2022 - 03.2024
Kids Club Leader
Amada Colossos Resort
08.2022 - 10.2022
Dance Teacher
''Libre Dance" School
09.2021 - 06.2022
Dance Teacher
''Equivalent'' Dance School
09.2020 - 01.2021
Model, Dancer, Choreographer
Freelancer
04.2016 - 01.2020
HR & Customers Manager
''Teletrade'' Trading Company
08.2015 - 03.2016
Hostess & Administrator
''Pudra'' Night Club & Bar
01.2014 - 06.2015
Choreographer & Show Director
Summer Camp
06.2009 - 09.2011
Specialist Degree - Equivalent To M.D. - Mining Engineering
KuzSTU
04.2001 -