Anastasia Stamatopoulou

· Reported to General Manager and handle a wide variety of day to day tasks.

· Work with senior management to initiate new projects and assist in various processes.

· Collaborate with Human Resources. Handle tasks related to personnel records, data management, policy creation, and recruitment assistance.

· Schedule conference rooms, prepared agendas and maintained calendars to prepare for meetings and events.

· Keep detailed records of supplies and office equipment use to budget and make orders for new supplies.

· Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.

· Coordinate office travel arrangements for the executives.

· Administration assistance to the fleet vehicles, ensuring compliance with all safety regulations. Creating and managing of a tracking system to monitor vehicle location and performance.

· Entry of invoices and payment proformas in the SAP Concur system.

· Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.

• Reservations management through the Certus Online system
• Management company's online bookings
• E-Commerce Online Banking System
• Complaints management and problem solving in the context of the smooth operation of the company.

• Management of group and individual passenger bookings through the Liknoss system (ForthCrs)
• Management agency clearings through the Liknoss BackOffice application
• Prepared customer invoices, accepted payments and processed refund and cancellation requests
• Managing company's online bookings
• E-Commerce banking system
• Customer service within the framework of the company's commercial and financial policy
• Creating and maintaining strong professional relationships with partners
• Complaints management and problem solving in the context of the smooth operation of the company.

• Management of group and individual passenger bookings through the Analysis Ferrylink Online System
• Customer service within the framework of the company's commercial and financial policy
• Creating and maintaining strong professional relationships with partners
• Participation in tourism exhibitions, PHILOXENIA, TOURISM PANORAMA, etc
• For the development of new professional partnerships.

• Sales of domestic and foreign excursions
• Ferry tickets issuance through the ForthCrs System
• Air tickets issuance through the Galileo Hellas system
• Participation in the commercial and advertising promotion of the office.