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Anastasia Tsoukaleli
Project Manager
Athens
Summary
Committed Project Management professional specializing in Business Intelligence initiatives. Substantial exposure in multiple Data & BI projects in order to deliver actionable insights and drive strategic decision-making. Skilled in leveraging a variety of BI tools and platforms, to transform complex data into meaningful visualizations and reports, for multiple audiences/stakeholders. Experienced in project planning, using Scrum and Agile methodologies, as well as collaborating closely with stakeholders to identify requirements and ensure the successful execution of BI projects. Continuously seeking opportunities to enhance technical expertise and drive innovation in the intersection of Project Management, Data Engineering and BI.
Overview
16
16
years of professional experience
1
1
Certification
3
3
Languages
Work History
Jr Project Manager | Data Engineering & BI
Light & Wonder (formerly Scientific Games)
04.2022 - Current
- Served as liaison between technical teams and business stakeholders, facilitating effective communication throughout project lifecycle.
- Enhanced project efficiency by implementing agile methodologies and streamlining processes.
- Assisted in development of project scopes, objectives, and timelines to ensure successful outcomes.
- Developed comprehensive documentation to provide clear guidance for project activities and deliverables.
- Facilitated effective team meetings for sharing updates, discussing challenges, and brainstorming solutions.
- Coordinated project meetings and confirmed relevant stakeholder awareness of tasks, goals and project timelines.
- Prepared, maintained and distributed project reports to appropriate stakeholders.
- Generated weekly and monthly status reports for helpful progress tracking.
Jr Project Manager | BI
Scientific Games
07.2021 - 04.2022
- Supported senior project managers in various aspects of project planning, execution, and closure activities.
- Improved team collaboration through clear communication and timely feedback on performance.
- Participated in quality assurance efforts, reviewing deliverables, creating dashboards and reports.
- Facilitated effective team meetings for sharing updates, discussing challenges, and brainstorming solutions.
- Became hiring and line manager for resource.
- Key contributor in creating the new BI team after the company's re-org and re-branding
Project Administrator | BI
Scientific Games
06.2018 - 06.2021
- Timesheet Management.
- Resource Management.
- Business Processes improvement.
- Increased stakeholder satisfaction with frequent progress updates and transparent reporting methods
- People training/mentoring
- Enhanced project efficiency by streamlining communication channels and implementing effective tracking systems.
- Organized documentation for easy access and retrieval, increasing team productivity.
- Helping stakeholders in maintaining accurate records of all project-related expenses to facilitate budget tracking and financial reporting.
- Worked in collaboration with IT team to develop a Joiner/Mover/Leaver company-wide project.
IT Support Analyst | IT
Alfresco Software
05.2016 - 06.2018
- Software infrastructure management and support
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Provided professional services and support in a dynamic work environment.
- Proved successful working within tight deadlines and a fast-paced environment.
- Identified issues, analyzed information and provided solutions to problems.
- Gained extensive knowledge in data entry, analysis and reporting.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Skilled at working independently and collaboratively in a team environment.
- Managed time efficiently in order to complete all tasks within deadlines.
Tourist Agent
Happy Days Travel
10.2013 - 05.2015
- Maintained accurate records of client communications, transactions, policies, and other relevant documentation for seamless operations within the agency.
- Streamlined internal processes for improved efficiency and productivity within the agency.
- Delivered exceptional customer service by proactively addressing concerns and fostering a positive experience throughout all interactions.
- Web-site maintenance and advertising attempts
Business Development
Wedding Mall
01.2011 - 02.2012
- Customer support
- Increased brand awareness through effective social media campaigns and content creation.
- Provided excellent customer service by promptly addressing inquiries from existing clients or potential customers on various channels such as phone calls or emails.
- Conducted market research, identifying new business opportunities and potential clients.
IT Support/Helpdesk
Hellenic Telecommunication Organization
01.2008 - 09.2009
- Remote technical assistance, directions and service to the company's employees for their supported software, using in-house ticketing system.
- Streamlined help desk processes, improving response times and customer satisfaction rates.
Reception Employee / Office Position
National Bank of Greece
01.2008 - 09.2008
- Customer Service, Setting up Deposit accounts, Issuing Debit cards and other bank responsibilities
Education
BSc Information Technology -
Athens University of Economics And Business
Skills
Agile Mindset (Scrum Framework, JIRA, Trello etc)
undefinedCertification
Professional Scrum Master (PSM I)
Accomplishments
- AWSomeDay Attendance Certification
- Completed the Google Developer Challenge by Udacity
- Completion of Codecademy trainings in: HTML, CSS, Python, Command Line
Interests
Photography
Cinema
Board Games
Timeline
Professional Scrum Master (PSM I)
03-2024
Jr Project Manager | Data Engineering & BI
Light & Wonder (formerly Scientific Games)
04.2022 - Current
Jr Project Manager | BI
Scientific Games
07.2021 - 04.2022
Project Administrator | BI
Scientific Games
06.2018 - 06.2021
IT Support Analyst | IT
Alfresco Software
05.2016 - 06.2018
Tourist Agent
Happy Days Travel
10.2013 - 05.2015
Business Development
Wedding Mall
01.2011 - 02.2012
IT Support/Helpdesk
Hellenic Telecommunication Organization
01.2008 - 09.2009
Reception Employee / Office Position
National Bank of Greece
01.2008 - 09.2008
BSc Information Technology -
Athens University of Economics And Business
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