Andreas Michos
GIS Professional/ Operations Expert
ΑΘΗΝΑ
Summary
Developed key skills in fast-paced professional environments, including efficient problem-solving, effective communication, and multitasking. Seeking to transition into new field where these skills can be applied and further developed. Prepared to leverage these abilities to contribute to operational success and team efficiency.
Overview
20
20
years of professional experience
13
13
years of post-secondary education
3
3
Languages
Work History
Operations Manager
Somewhere We Know
01.2024 - Current
- Manage daily travel operations, including booking itineraries and logistics
- Monitor the status of trips, payments, bookings, and related services
- Communicate with suppliers to manage changes to customer itineraries
- Confirm and cross-check bookings with suppliers
- Collaborate with the travel sales team for seamless coordination
- Maintain and update supplier databases
- Research and update travel product pricing
- Foster strong supplier relationships and ensure adherence to company standards
- Oversee customer schedules, documentation, and timely delivery
- Increased profit by streamlining operations.
- Reduced operational risks while organizing data to forecast performance trends.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Expert Driver/ Food & Flavors Tour Guide
Insider Travel Experiences
03.2022 - Current
- Company Overview: Travel Agency
- Implementation and facilitation of private multi-day trips around Greece
- Contact and collaboration with suppliers for prompt reservations, services and itineraries
- Responsible for vehicle maintenance and consumables inventory
- Relationships with customers, expert provision of inside information around the Greek landscape, culture and lifestyle
- Private Culinary walking tours in the center of Athens indulging into Greek gastronomy
- Travel Agency
Cartographer/GIS Analyst
Cities For Cycling
05.2021 - Current
- Head Cartographer for the Greek sections of the Eurovelo , the main certified and signposted cycling route network for Europe.
- Responsible for mapping, signposting and fieldwork for specific routes that are gradually added to the network.
Dispatcher & Driver
Import Cosmetics
10.2020 - 04.2022
- Directed dispatching, routing, and tracking of 2 fleet vehicles.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Maintained updated and detailed records of calls in physical and electronic database.
- Delivered goods and products to customer on time and in excellent condition.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Reduced fuel consumption through strategic route planning and efficient driving techniques.
Tour Cycling & Mountaineering Guide
TREKKING HELLAS
05.2017 - 10.2021
- Programming and organizing multi-day cycling excursions all around Greece.
- Usage and maintenance of cycling equipment / Cycling Techniques.
- Customer animation, encouragement and motivation/ Danger management/ Team psychology.
- Maintained safety standards during excursions, resulting in zero accidents or incidents.
- Delivered timely and accurate updates to tour coordinator regarding tour progress.
- Furnished customers with unique experiences by developing and creating new tour routes.
- Built strong relationships with local vendors, securing exclusive access to attractions for tour participants.
Site & Operations Manager
Impact Hub Athens
10.2017 - 09.2019
- Project Management
- Communication, Procurement, Logistics, Public Relations, Negotiations
- Event organising and logistics supervisor
- Consumables and infrastructure maintenance
- Market research, liaison with suppliers and finance department for orders and inventory management
- Hosting educational and cultural courses
- Community Outreach
- Outdoor Activities and Alternative tourism
Senior Cartographer/ GIS Analyst
TERRAIN Editions S.A.
05.2008 - 09.2011
- Managed large-scale mapping projects from inception to completion while adhering to strict deadlines and budgets.
- Supervising and contributing to vector data collection on the field, for most of Greece, in order to create large-, medium-, and small-scale leisure maps and other mapping projects
- Communicated information through use of color, symbols and style.
- Used ArcGIS software and Adobe Illustrator to code and digitize maps.
- Designed, maintained and manipulated geographical information (GI) databases.
- Merchandising mapping products in retail outlets nationwide and worldwide
Digital Sales Advisor
Edward Stanfords Ltd.
09.2004 - 09.2005
- Company Overview: Travel and Map Bookshop
- Processing and printing digital geographical data, customising through image processing programs and miscellaneous geographical applications through the web
- Customer service and advice regarding walking, car and maritime navigation (GPS) software and hardware along with digital mapping datasets (TeleAtlas, NAVTEQ)
- Creating and faxing orders for digital products liaising with each supplier for prompt and accurate delivery
- Creating invoices for the selected items and dispatch preparation
- Travel and Map Bookshop
Education
Master of Science - Geographical Information Systems
University Of Leeds
Leeds 05.1997 - 12.2003
Bachelor of Science - Economic Science
University of Piraeus
Piraeus, Greece 05.1997 - 12.2003
Skills
- Excellent communication skills
- Team spirit
- Logistics oversight
- Project management
- Work flow planning
- Sales background
- Process improvements
- Analytical skills
- Operations management
- Organizational management
- MS office
- Schedule management
Personal Information
- Date of Birth: 12/21/78
- Gender: Male
- Nationality: Greek
Telephonenumbers
- 0030 212 1027287
- 0030 6977671168
Skills
Excellent communication skills, gained through my experience as a sales advisor at Stanfords, as personnel trainer at Terrain and as manager of the Municipal Market of Kypseli., Team spirit, gained through my experience working under hard conditions with different kinds of people., Significant cross-cultural awareness and adaptability, gained through working for years abroad., Attentive to detail, multi-tasking, organisational and analytical., Microsoft Word, Excel, PowerPoint, Internet & Email., Geographical and Statistical software: ArcGIS Pro, MapInfo 7.5, ERDAS Imagine, Idrisi32., Image processing programs: ERDAS Imagine, Adobe Photoshop, and Adobe Illustrator., Database knowledge and skills, Microsoft Access., A, BΕ (Car and Motorcycle).
Timeline
Operations Manager
Somewhere We Know
01.2024 - Current
Expert Driver/ Food & Flavors Tour Guide
Insider Travel Experiences
03.2022 - Current
Cartographer/GIS Analyst
Cities For Cycling
05.2021 - Current
Dispatcher & Driver
Import Cosmetics
10.2020 - 04.2022
Site & Operations Manager
Impact Hub Athens
10.2017 - 09.2019
Tour Cycling & Mountaineering Guide
TREKKING HELLAS
05.2017 - 10.2021
Senior Cartographer/ GIS Analyst
TERRAIN Editions S.A.
05.2008 - 09.2011
Digital Sales Advisor
Edward Stanfords Ltd.
09.2004 - 09.2005
Master of Science - Geographical Information Systems
University Of Leeds
05.1997 - 12.2003
Bachelor of Science - Economic Science
University of Piraeus
05.1997 - 12.2003
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