Andrew Jr Edomwandagbon
Shoe Sales Associates
Athens
Summary
Personable Shoe Sales Associate possessing excellent communication, multitasking and organizational skills. Offering 4 years of background assisting customers in selecting footwear according to preferred styles, sizes and colors. Customer-oriented individual with expertise in cash handling and customer service.
Overview
6
6
years of professional experience
3
3
Languages
Work History
Shoe Sales Associate
Puma
06.2019 - Current
- Grew product knowledge and fashion expertise continually, helped customers find shoes to complement outfits and suggested items to match needs.
- Selected, recommended, and helped obtain or locate merchandise based on customer desires and needs.
- Organized store merchandise racks by size, style, and color to maintain clean, visually-appealing showroom.
- Assembled promotional displays to increase brand awareness and attract customers.
- Serviced multiple customers at once, multi-tasked and enthusiastically handled special projects.
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Managed efficient cash register operations.
- Engaged in friendly conversation with customer to better uncover individual needs.
Receptionist
Little Kook
10.2017 - 02.2019
- Confirmed appointments, communicated with clients, and updated client records.
- Maintained confidentiality of information regarding clients and company.
- Resolved customer problems and complaints.
- Managed multiple tasks and met time-sensitive deadlines.
- Answered central telephone system and directed calls accordingly.
- Maintained visitor log for entering and leaving facility for security purposes.
- Scheduled office meetings and client appointments for staff teams.
- Collected and distributed messages to team members and managers to support open communication and high customer service.
- Handled assignments independently with good judgement and critical thinking skills.
Restaurant Receptionist
Wine Bar Little Kook
01.2018 - 04.2018
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Took reservations by phone and walk-in, keeping scheduling demands, and kitchen output in time to avoid overbooking.
- Answered customer questions about hours, seating, and menu information.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Assisted managers with quickly resolving service- and food-related issues.
- Used cash registers and credit card machines to cash out customers.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Took initial drink orders and relayed information to wait or bar staff.
Education
High School Diploma -
Αθηνα, Ελλαδα 04.2001 -
GED -
IEK NEA GNOSI
ATHENS GREECE 04.2001 -
Skills
Product Merchandising
Consultative Sales
Customer Service
Display Building
Customer Experience Management
Product Promotion
Sales Promotions
Product Knowledge
Customer Needs Assessment
Staff Support
Organization
Team Cooperation
Timeline
Shoe Sales Associate
Puma
06.2019 - Current
Restaurant Receptionist
Wine Bar Little Kook
01.2018 - 04.2018
Receptionist
Little Kook
10.2017 - 02.2019
High School Diploma -
04.2001 -
GED -
IEK NEA GNOSI
04.2001 -