Summary
Overview
Work History
Education
Skills
FRENCH , ENGLISH, ITALIAN, GREEK
Timeline
Generic

Angela Gerosideri

ATHENS

Summary

Dynamic professional with a proven track record in Sales, ISO management systems, certification and operation of esteemed marine diving companies in Europe and the Middle East .

Skilled in fostering strong client relationships and driving revenue growth through strategic initiatives.

Experienced in team leadership and adept at implementing efficient management systems to optimize performance and exceed targets .

Overview

39
39
years of professional experience
4
4
Languages

Work History

Sales Representative - Operations

Diving Status Underwater Services
07.2022 - Current
  • Contacting company's existing clients( technical and operations departments of shipping companies)in order to develop better relationships and improve the existing ones between companies
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Negotiated contracts to secure long-term business relationships and favorable pricing for clients.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Analyze data and create reports to identify areas of business growth.
  • Collecting feedback from clients upon completion of services
  • Follow up and collection of payments .
  • Inquiries - quotations-pricing- invoicing-reporting with collaboration of technical department.
  • Communication with client during the whole operation process.
  • Communication with Marine Surveyors of IACS classes for CCTV and reporting
  • Daily operations ( operations department) . Handling an average of 2 operations daily.
  • Reviewed supplier qualifications, ensuring alignment with company objectives and ISO standards.
  • Ensured accuracy of documentation, maintaining a comprehensive record-keeping system in accordance with ISO requirements.
  • Assisted in external audits, providing necessary information and evidence for the verification of compliance.

SALES REPRESENTATIVE

WSR SERVICES LTD
10.2021 - 06.2022
  • Built diverse and consistent sales portfolio.
  • Consulted with businesses to supply accurate product and service information.
  • Drove store revenue by offering customers accessories and related purchases to complete selections.
  • Kept detailed records of daily activities through online customer database.
  • Developed, maintained and utilized diverse client base.
  • Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
  • Quoted prices, credit terms and other bid specifications.
  • Negotiated prices, terms of sales and service agreements.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Built relationships with customers and community to promote long term business growth.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.

Operations & Commercial Manager

ATLANTIS MARINE SERVICES
08.2016 - 07.2021
  • Contacting company's existing clients( technical and operations departments of shipping companies)in order to develop better relationships and improve the existing ones between companies
  • Managed accounts to retain existing relationships and grow share of business.
  • Follow up and negotiation of commercial agreements
  • Strengthened client relationships through regular communication and timely resolution of issues, leading to increased customer satisfaction.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Inquiries - quotations-pricing- invoicing-reporting with collaboration of technical department
  • Communication with client during the whole operation process
  • Follow up and collection of payments
  • Cooperation with Atlantis Marine's departments for the better service of company's clients
  • Analyze data and create reports to identify areas of business growth
  • Monitor local and federal regulations
  • Purchasing for Technical department's needs
  • Marketing and advertising activities ( exhibitions etc.)
  • Assisted in external audits with IACS classes, providing necessary information and evidence for the verification of compliance .

CUSTOMERS RELATIONSHIPS MANAGER

ATLANTIS MARINE SERVICES
01.2013 - 07.2016
  • Contacting company's existing clients( shipping companies)in order to develop better relationships and improve the existing ones between companies .
  • Follow up and collection of payments
    Cooperation with Atlantis Marine's departments for the better service of company's clients in Greece

TEACHER

HELLENIC COUNCIL UAE
12.2008 - 06.2010
  • TEACHING MODERN GREEK AS A SECOND /FOREIGN LANGUAGE TO ANGLOPHONE STUDENTS

CONTRACT MANAGER - SUPPLY CHAIN & LOGISTICS DEPT

VODAFONE SA
11.2003 - 07.2008
  • Developed purchasing and commercial agreements and contracts for mobile and fixed telephony products ea.devices, accessories, sim cards, prepay cards, prepay material recycling .
  • Adjusted global contracts into the Greek market . Renewed supplier's contracts on a national and international scale .
  • Negotiated contract terms and agreements with local and global suppliers and reduced costs due to quantity
    price breaks.
  • Developed and administered the e-auction process through EMPTORIS platform for bidding and award process for the purchase of trading goods.
  • Supervised and directed purchasing functions such as product research, vendor's selection, pricing and purchase,orders completion, inventory stock control.
  • Interacted with all departments : Marketing and Sales departments for forecasting ,planning, purchasing , Legal department for Contracts , Corporate Responsibility department for package recycling , Warehouse for planning and delivery and Quality department for procedures .

PLANNING AND PURCHASING COORDINATOR -BUYER

PANAFON-VODAFONE
10.2002 - 10.2003
  • Responsible for all material needs for handsets ( trading goods & POP material)
  • Conducted planning, budgeting and stock control.
  • Sourced foreign markets for non moving/obsolete stock.
  • Sourced products and materials at quality and cost standards consistent with company business objectives
  • Creation of the product codes and SAP input .
  • Tracked merchandise inventory and coordinated with warehouse to manage stock at target levels.

JUNIOR SECRETARY /BUYER

PANAVOX SA
01.1997 - 09.2002
  • Implemented Planning and Purchasing Plans to cover Sales and Marketing material needs.
  • Performed Stock and Planning control.
  • Handled all finance documents ( invoices, delivery and credit notes)
  • Supported Operations Manager as Junior Secretary .

IMPORTS & EXPORTS ADMINISTRATOR

SHE EUROPE SA -CLOTHES & TEXTILES INDUSTRY
02.1996 - 02.1997
  • Streamlined import processes by implementing efficient tracking and documentation systems.
  • Reduced shipping delays through proactive coordination with vendors and carriers.
  • Ensured timely delivery of imported goods by closely monitoring shipment statuses and addressing potential issues promptly.
  • Maintained compliance with customs regulations by diligently reviewing and submitting accurate paperwork.

IMPORTS ADMINISTRATOR-SECRETARY

LEMONA SA
09.1994 - 01.1996

In charge of the imports of ready garments , secretary to the Managing Director.

PRODUCTION & PLANNING CONTROL ASSISTANT

DIETHNIS VIOMICHANIA ENDYMATON
09.1991 - 06.1992
  • Assistant to Production Manager
  • Following up orders and imports
  • Liaison between factory , central management, sales for the apply of production plan .

AIR HOSTESS

OLYMPIC AIRWAYS
06.1991 - 10.1992

Flight attendant at international & domestic flights

FRENCH & GREEK TEACHER

PRIVATE SCHOOLS
09.1985 - 12.1990
  • Teaching French & Greek to children and adults

Education

No Degree - Business Administration And Management

KOINONIA TON ATHINON
ATHENS
12.2014

Project Management

UNIVERSITY OF PIRAEUS
PIRAEUS , ATHENS
06.2013

MASTER - EDUCATION

ARISTOTLE UNIVERSITY OF THESSALONIKI
THESSALONIKI
07.2010

BA -GOOD - EDUCATION

NATIONAL AND KAPODISTRIAN UNIVERSITY OF ATHENS
ATHENS , GREECE
06.1991

Skills

  • MOTHER LANGUAGE : GREEK
  • OTHER LANGUAGES
  • ENGLISH ( VERY GOOD -C2)
  • FRENCH ( VERY GOOD C2)
  • ITALIAN ( GOOD A2)
  • DIGITAL SKILLS
  • Microsoft Office / Microsoft Excel / Outlook / Zoom / Skype / LinkedIn
  • Google Drive / ERP-Systeme

FRENCH , ENGLISH, ITALIAN, GREEK

FRENCH C2

ENGLISH C2

ITALIAN A2

GREEK MOTHER LANGUE

Timeline

Sales Representative - Operations

Diving Status Underwater Services
07.2022 - Current

SALES REPRESENTATIVE

WSR SERVICES LTD
10.2021 - 06.2022

Operations & Commercial Manager

ATLANTIS MARINE SERVICES
08.2016 - 07.2021

CUSTOMERS RELATIONSHIPS MANAGER

ATLANTIS MARINE SERVICES
01.2013 - 07.2016

TEACHER

HELLENIC COUNCIL UAE
12.2008 - 06.2010

CONTRACT MANAGER - SUPPLY CHAIN & LOGISTICS DEPT

VODAFONE SA
11.2003 - 07.2008

PLANNING AND PURCHASING COORDINATOR -BUYER

PANAFON-VODAFONE
10.2002 - 10.2003

JUNIOR SECRETARY /BUYER

PANAVOX SA
01.1997 - 09.2002

IMPORTS & EXPORTS ADMINISTRATOR

SHE EUROPE SA -CLOTHES & TEXTILES INDUSTRY
02.1996 - 02.1997

IMPORTS ADMINISTRATOR-SECRETARY

LEMONA SA
09.1994 - 01.1996

PRODUCTION & PLANNING CONTROL ASSISTANT

DIETHNIS VIOMICHANIA ENDYMATON
09.1991 - 06.1992

AIR HOSTESS

OLYMPIC AIRWAYS
06.1991 - 10.1992

FRENCH & GREEK TEACHER

PRIVATE SCHOOLS
09.1985 - 12.1990

No Degree - Business Administration And Management

KOINONIA TON ATHINON

Project Management

UNIVERSITY OF PIRAEUS

MASTER - EDUCATION

ARISTOTLE UNIVERSITY OF THESSALONIKI

BA -GOOD - EDUCATION

NATIONAL AND KAPODISTRIAN UNIVERSITY OF ATHENS
Angela Gerosideri