Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Hobbies
Timeline
Hi, I’m

ANNA GKINALA

Argiroupoli, Athens
ANNA GKINALA

Summary

Self-motivated professional, with a strong sense of personal responsibility. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a positive attitude. Willingness to take on added responsibilities to meet team goals. Passionate about learning and committed to continual improvement.

Overview

16
years of professional experience

Work History

Cargus SRL

Head of International Sales
01.2023 - Current

Job overview

  • Maximizing sales revenue in existing markets.
  • Expanding sales into new territories/countries.
  • Monitoring competitor activity and industry trends in order to identify opportunities for growth.
  • Meeting with clients in person to finalize contracts, discuss clients' needs, and ensure that all parties are clear on terms and conditions.
  • Researching new markets and potential customers to determine which have the biggest potential for the company's services.
  • Setting pricing and margin targets in consultation with upper management to ensure profitability in target markets
  • Negotiating contracts with foreign companies to establish new business partnerships or expand existing relationships.
  • Recruiting in target countries to build International Sales team.
  • Working independently and collaboratively in team environment.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

UPS of Greece Inc

Account Manager
01.2014 - 01.2022

Job overview

  • Revenue Growth by 10-20% year on year for 5 years in a row.
  • Identify and qualify sales opportunities.
  • Negotiate with potential customers to sign new contracts.
  • Prepare and present commercial proposals at senior management level.
  • Consult with customers to assess their business needs.
  • Deliver on target revenue and KPI numbers on monthly basis.
  • Proactively review and track progress of sales and drive further opportunities.
  • Register and maintain customer contracts and renewals.
  • Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
  • Facilitated client satisfaction and renewed customer relations to drive growth.
  • Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
  • Educated clients on new products or services to increase customer engagement with brand.
  • Coordinated with internal teams to facilitate prompt delivery of client projects.

UPS of Greece Inc

Technology Consultant
01.2011 - 01.2014

Job overview

  • Customer Technology (Presentation and implementation of UPS technology tools – Technical support )
  • Support to integrate UPS Tools / APIs to customer ERP / e-shop.
  • Provided solutions aligned with customer's ERP architecture and business needs.
  • Sales Support (Sales team administration and reporting)

UPS of Greece Inc

Technician
01.2009 - 01.2011

Job overview

  • Ave., Koropi 19400, Greece
  • Software Installations – Hardware repairs – Technical support – Network maintenance
  • Inspected equipment to identify areas of wear or causes of malfunctions.

UPS of Greece Inc

Operations Clerk
01.2007 - 01.2009

Job overview

  • Input data into spreadsheets and databases.
  • Processed incoming and outgoing mail and packages according to established procedures.
  • Edited and proofread documents for accuracy and completeness.
  • Compiled and analyzed data to produce reports.

Education

National And Kapodistrian University of Athens

M.Sc. from Management and Economics of Telecommunication Networks
2017

University Overview

  • Telecommunications Marketing and Management
  • Industrial Organization and Network Economics Investment under Uncertainty
  • Web Application Architecture & e-Commerce
  • Techno-economic analysis of networks

National And Kapodistrian University of Athens

Bachelor from Informatics and Telecommunications
2010

University Overview

  • Programming
  • Telecommunications
  • Operating Systems
  • DB Management

Skills

  • Business Development and Planning
  • Sales Forecasting
  • Strategic Account Planning
  • Excellent Communication Skills
  • Revenue Growth
  • Sales Reporting
  • Excellent Negotiating Tactics
  • International Markets Understanding
  • Supporting International Sales Teams
  • Customer Satisfaction
  • Database Management
  • CRM Software

Accomplishments

Accomplishments
  • GOLD TOP PERFORMER EU East District Sales (TOP 3% of all UPS Account Managers) in 2022
  • SILVER TOP PERFORMER EU East District Sales (TOP 6% of all UPS Account Managers) in 2020 & 2021
  • BRONZE TOP PERFORMER EU East District Sales (TOP 10% of all UPS Account Managers) in 2019

Languages

Greek
Native language
English
Proficient
C2
German
Intermediate
B1

Hobbies

Hobbies

Passionate about travelling!

Love Cooking for my family and friends...

Doing Pilates to keep in balance and dancing to stay young!

Timeline

Head of International Sales
Cargus SRL
01.2023 - Current
Account Manager
UPS of Greece Inc
01.2014 - 01.2022
Technology Consultant
UPS of Greece Inc
01.2011 - 01.2014
Technician
UPS of Greece Inc
01.2009 - 01.2011
Operations Clerk
UPS of Greece Inc
01.2007 - 01.2009
National And Kapodistrian University of Athens
M.Sc. from Management and Economics of Telecommunication Networks
National And Kapodistrian University of Athens
Bachelor from Informatics and Telecommunications
ANNA GKINALA