Anna Kouki
Piraeus,ST
Overview
6
6
years of professional experience
2
2
Languages
Work History
Second stewardess
My Eden
04.2024 - Current
- Ensured proper sanitation procedures were followed at all times, maintaining a safe dining environment for guests and staff alike.
- Aided in menu presentation, accurately describing dish ingredients and preparation methods when requested by guests.
Waitress
Restaurant Industry
06.2019 - 09.2022
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Office Assistant
Chartering Office
09.2018 - 10.2019
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
Education
Maritime Studies -
University of Piraeus
02.2023
HIGH SCHOOL DEGREE -
Meligalas Messinias
Meligalas, PeloponneseECDL CERTIFICATION - Computer Skills Outlook, Microsoft Package / Teams
Piraeus
01.2023
Skills
Computer skills
Teamwork
Willingness to learn
Ability to follow detailed instructions
Communication
Customer Service
Timeline
Second stewardess
My Eden
04.2024 - Current
Waitress
Restaurant Industry
06.2019 - 09.2022
Office Assistant
Chartering Office
09.2018 - 10.2019
Maritime Studies -
University of Piraeus
HIGH SCHOOL DEGREE -
Meligalas Messinias
ECDL CERTIFICATION - Computer Skills Outlook, Microsoft Package / Teams
Piraeus