Anna Papasevastou
Office Coordinator
Heraklion
Work Preference
Summary
Motivated and detail-oriented Office Coordinator with strong background in customer service, office administration, and digital communication. Skilled in organizing workflows, managing online listings, and supporting teams in dynamic environments. Proficient in English (C2, Michigan Proficiency) and currently pursuing a BSc in Computer Science at the University of Crete. Passionate about real estate operations and committed to providing efficient, professional support in remote settings.
Overview
2
2
years of professional experience
2
2
Languages
Work History
Customer Service & Office Support Roles
- Over 2 years of experience in customer service and office organization, handling client requests, resolving inquiries, and supporting team operations.
- Assisted in document management, appointment scheduling, and digital communication, ensuring smooth daily workflows.
- Gained strong skills in problem-solving, multitasking, and communication, valuable in real estate coordination.
Receptionist &Office Coordinator
ΥΔΡΟΠΟΛΙΣ Α.Ε. AcquaPlusWaterpark
HRAKLEIO, Crete
05.2024 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered central telephone system and directed calls accordingly.
Recommendation available through direct manager upon request.
Education
Undergraduate - Computer Science Department
University of Crete
Skills
Customer Service & Client Communication
Office & Administrative Support
Online Listings & Digital Platforms Management
Scheduling & Calendar Organization
Data Entry & File Management
Team Collaboration & Coordination
English C2 (Michigan Proficiency)
Computer Literacy (MS Office, Google Workspace, web tools)
Timeline
Receptionist &Office Coordinator
ΥΔΡΟΠΟΛΙΣ Α.Ε. AcquaPlusWaterpark
05.2024 - Current
Undergraduate - Computer Science Department
University of Crete