Travel
Anthi Gourgari
Athens
Overview
7
7
years of professional experience
18
18
years of post-secondary education
3
3
Languages
Work History
Production Manager
Theasis
10.2023 - Current
- Coordinated cross-functional teams for smoother communication, resulting in fewer errors and delays.
- Assisted in developing budgets and forecasts, allowing for more accurate resource allocation decisions.
- Managed daily operations of the production floor, ensuring all tasks were completed accurately and efficiently.
- Collaborated with procurement teams to ensure timely delivery of materials needed for ongoing production demands.
- Contributed to company growth by delivering quality customer service to foster growth and retention.
- Implemented performance, quality and efficiency measures to achieve aggressive production goals.
Client Service Executive
Universal Media
06.2022 - 10.2023
- Creating Media plans, TV briefs & Radio plans
- Daily Reporting
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Officer
ANDRIKOPOULOS & PARTNERS LAWER COMPANY
05.2018 - 06.2022
- Conducting legal and factual research
- Drafting court documents and correspondence
- Reviewing and Summarizing records
- Filing documents with the court
- Mentored junior attorneys and paralegals, fostering professional development within the team.
- Ensured compliance with laws and regulations through diligent review of contracts, agreements, and policies.
- Developed strong relationships with clients by providing consistent communication updates.
- Optimized workflow efficiency by regularly reviewing procedures, identifying bottlenecks, and suggesting improvements where necessary.
- Improved interdepartmental communication through regular meetings, detailed reporting, and proactive collaboration on projects.
Secretary / Receptionist
UniSupport
03.2017 - 01.2018
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Scheduled appointments and conducted follow-up calls to clients.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- In charge of special projects (NSFR programs)
- Developed strong working relationships with vendors to ensure timely delivery of supplies at the best possible prices.
- Offered technical support and troubleshot issues to enhance office productivity.
- Answered multi-line phone system and enthusiastically greeted callers.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
- Managed executive calendars, scheduling appointments and meetings to optimize time management.
Education
Digital Marketing & Social Media -
Akto College
01.2019 - 04.2021
Minor's in International & European Studies -
University of Piraeus
01.2012 - 04.2018
High School Diploma -
High School - G. Maliaras Nea Ekpaideutiria
Alimos, Greece 04.2001 -
Middle School -
G. Malliaras, Nea Ekpaideutiria
Alimos, Greece 01.2000 - 04.2009
Skills
Astounding communication skills gained through my working experience
Astounding command of office suite (word processor, spread sheet, presentation software)
Astounding command of photo & video editing software (Photoshop, Lightroom, Adobe Premier)
Project Management
Production Planning
Customer Support
Critical Thinking
Decision-Making
Organizational Managerial Skills
- Multi-tasking capabilities (through my work as paralegal at Andrikopoulos & partners Law Firm).
- Time-management (this skill was necessary throughout my studies at Akto College, as well as my current position as a Client Service Executive and my previous position as a paralegal).
- Project management
- Problem-Solving
- Data-Representation
Personal Information
- Date of Birth: 21/08/1994
- Gender: Female
- Nationality: Greek
- Driving License: B
Interests
Photography
Dance
Languages
Volunteering
Timeline
Production Manager
Theasis
10.2023 - Current
Client Service Executive
Universal Media
06.2022 - 10.2023
Digital Marketing & Social Media -
Akto College
01.2019 - 04.2021
Officer
ANDRIKOPOULOS & PARTNERS LAWER COMPANY
05.2018 - 06.2022
Secretary / Receptionist
UniSupport
03.2017 - 01.2018
Minor's in International & European Studies -
University of Piraeus
01.2012 - 04.2018
High School Diploma -
High School - G. Maliaras Nea Ekpaideutiria
04.2001 -
Middle School -
G. Malliaras, Nea Ekpaideutiria
01.2000 - 04.2009