Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Anthony Efstathioy

Summary

Dynamic digital marketing professional with a friendly demeanor and proven expertise in e-commerce management at Hellenic Petroleum. Skilled in problem-solving and Google Analytics, I have successfully enhanced customer engagement through targeted campaigns and optimized content strategies, driving brand visibility and loyalty. Committed to delivering exceptional service and innovative marketing solutions.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Marketing Assistant

Hellenic Petroleum
09.2024 - 05.2025
  • Adapted quickly to new policies and procedures, improving personal efficiency in support tasks.
  • Participated in training sessions to enhance product knowledge and service techniques.
  • Developed product knowledge to provide informed recommendations to customers.
  • Handled customer complaints professionally, contributing to positive resolution outcomes.
  • Assisted customers with prompt and polite support via telephone.
  • Conducted market research to identify trends and inform campaign strategies.

Digital Marketing Assistant

Wedoo
08.2023 - 08.2024
  • Assisted in developing and scheduling social media content across multiple platforms.
  • Conducted market research to identify emerging trends and audience preferences.
  • Collaborated with team members to optimize email marketing campaigns for increased engagement.
  • Supported website updates by editing content and ensuring SEO best practices were implemented.
  • Managed customer inquiries through digital channels, providing timely responses and solutions.
  • Analyzed performance metrics to evaluate campaign effectiveness and inform future strategies.

Digital Marketing Intern

Physisiorg
08.2023 - 08.2024
  • Developed engaging content for social media platforms to enhance brand visibility and audience engagement.
  • Assisted in executing email marketing campaigns, optimizing open rates through targeted messaging strategies.
  • Conducted market research to identify trends and inform digital marketing strategies effectively.
  • Monitored website analytics using Google Analytics to evaluate campaign performance and user behavior.
  • Supported SEO initiatives by conducting keyword research and optimizing website content for search engines.
  • Created engaging content for Tiktok, Facebook, and Instagram.

Head Waiter

Branco
04.2023 - 08.2023
  • Supervised dining room operations, ensuring prompt service and guest satisfaction.
  • Trained and mentored junior staff on service protocols and customer engagement.
  • Collaborated with kitchen staff to coordinate timely food delivery to guests.
  • Resolved customer complaints efficiently, enhancing overall dining experience.
  • Implemented new table management system, optimizing seating arrangements during peak hours.
  • Conducted regular inventory checks on supplies, maintaining stock levels for seamless service.

Head Waiter

Toyroom
04.2023 - 08.2023
  • Streamlined communication between front-of-house and back-of-house teams to enhance workflow efficiency.
  • Trained staff members on use of POS system.
  • Developed strong rapport with returning guests, leading to increased customer loyalty and positive reviews.
  • Mentored new hires, providing comprehensive training on company policies, procedures, and service standards.
  • Monitored dining rooms for seating availability as well as service, safety, and well-being of guests.

Head Waiter

Mykonos Bay
04.2022 - 10.2022
  • Developed strong rapport with returning guests, leading to increased customer loyalty and positive reviews.
  • Monitored dining rooms for seating availability as well as service, safety, and well-being of guests.
  • Conducted regular inventory checks on supplies, maintaining stock levels for seamless service.
  • Implemented new table management system, optimizing seating arrangements during peak hours.
  • Resolved customer complaints efficiently, enhancing overall dining experience.

Education

Bachelor - Digital Marketing

Mediterranean
Athens, Greece
04-2022

Skills

  • Friendly, positive attitude
  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Influencer marketing
  • E-commerce management
  • Google analytics
  • Search engine optimization
  • Online reputation management
  • Pay-per-click advertising
  • Marketing automation

Certification


  • Google cloud Introduction to generative AI
  • Know Crunch -Certified in Marketing mix
  • CAPM - Certified Associate in Project Management
  • Certified Digital Marketeer, Workearly - September 2024-April 2025
  • Certified Brand 24 -Internet and Social Media monitoring and analysis.
  • Leading in Harsh times, Harvard university


Languages

English
Bilingual or Proficient (C2)
French
Elementary (A2)
German
Elementary (A2)
Greek
Bilingual or Proficient (C2)

Timeline

Marketing Assistant

Hellenic Petroleum
09.2024 - 05.2025

Digital Marketing Assistant

Wedoo
08.2023 - 08.2024

Digital Marketing Intern

Physisiorg
08.2023 - 08.2024

Head Waiter

Branco
04.2023 - 08.2023

Head Waiter

Toyroom
04.2023 - 08.2023

Head Waiter

Mykonos Bay
04.2022 - 10.2022

Bachelor - Digital Marketing

Mediterranean

Similar Profiles

CREATE PROFILE
Anthony Efstathioy