Anthoula Statira

• Manage & monitor daily a pipeline of approximately 10,000 clients to identify potential leads & uncover growth opportunities.
• Designed and executed integrated, full-funnel marketing strategies to maximise ROI, support customer acquisition-retention & drive measurable revenue growth across multiple markets.
• Influenced strategic and commercial decision-making by providing market research, competitive benchmarking, & performance modelling, supporting long-term growth planning & investment optimisation.
• Led go-to-market execution for new digital propositions and beta products, supporting global brands in testing, scaling, and optimizing innovative formats to drive upper-funnel awareness and consideration.
• Designed & executed UX studies to reveal user pain points and behavioral patterns.

Sales Team Leader for the Norwegian Market, Google Ads Project (July 2022-July 2024) via Teleperformance, Barcelona, Spain

Improved quarterly target by 47% in my first quarter

• Maintained 100% target achievement Q/q while ensuring quality
• Led, coached & developed high-performing sales teams, owning onboarding, training plans, performance management & capability development.
• Cultural ambassador for Nordics to reinforce a positive environment
• Weekly Business Report for our Vendor

Digital Marketing Consultant, Google ads Project (Aug 2021-June 2022) via Teleperformance, Barcelona, Spain

• Consistently overachieved the quarterly target as a sales representative
• Promoted to pod captain after my first Quarter and assisted the team leader in training & development initiatives
• Provided client service, managed client campaigns & offering solutions tailored to their needs & objectives

• Improved data accuracy & operational efficiency by implementing quality checks & corrective processes, supporting reliable reporting & decision-making.
• Enter & transcribe monthly consolidated payment statements, invoices & prescriptions from source documents into the prescribed computer database.

• Managed an average of 80 calls per day, servicing business & consumer accounts.
• Assist customer satisfaction and retention through successfully researching & resolving customer issues as well as inquiries.
• Help clients through every communication channel of the bank (via phone, online chats, email, personal messages).
• Process standard bank teller transactions.