Antzela Ndreko
Librarian
Thessaloniki
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Reliable Mover familiar with scheduling, customer service and compliance. Strong time management and conflict resolution skills.
Overview
6
6
years of professional experience
2
2
Languages
Work History
Barista
Signiori
09.2023 - 05.2024
- Collaborated with management to plan promotional events or seasonal menu items that attracted new clientele.
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
Waitress Supervisor
Costa Costa Cafe Bar
04.2022 - 08.2023
- Streamlined the ordering process for customers by implementing a new menu layout and training staff on upselling techniques.
- Boosted customer retention rates with exceptional service quality, personalized interactions, and prompt resolution of complaints or concerns.
Playground Leader
Partyland
10.2018 - 06.2022
- Adapted programming to accommodate diverse cultural backgrounds and interests, fostering a sense of belonging for all participants.
- Coordinated special events such as field days or holiday celebrations to promote community building among families attending the playground program.
- Managed conflicts among children effectively, employing active listening and problem-solving techniques to reach resolutions.
Seasonal Worker
Ikos Olivia
06.2021 - 08.2021
- Assisted in maintaining a clean and organized store environment, resulting in increased sales and positive customer feedback.
- Handled high-pressure situations effectively by remaining calm and focused during peak seasonal times, allowing for the swift resolution of customer inquiries and concerns.
Sales Promoter
Thema Adv
08.2019 - 09.2019
- Collaborated with store management to create eye-catching displays that attracted customer attention and promoted products effectively.
- Increased customer interest by conducting engaging product demonstrations and providing detailed information on features and benefits.
- Organized special events and in-store promotions to engage customers and drive sales growth.
Education
Bachelor - Library Science, Archives & Information Systems
International Hellenic University
Thessaloniki, Greece 04.2001 -
High School Diploma -
20o High School Of Thessaloniki
Thessaloniki, Greece 04.2001 -
Skills
- Effective Communication
- Kind , patience and willingness to learn new things
- Work under pressure
- Customer service support
- Multitasking
- Relationship Building
- Goal Setting
- Organizational Skills
- Problem-solving abilities
- Critical Thinking
Timeline
Barista
Signiori
09.2023 - 05.2024
Waitress Supervisor
Costa Costa Cafe Bar
04.2022 - 08.2023
Seasonal Worker
Ikos Olivia
06.2021 - 08.2021
Sales Promoter
Thema Adv
08.2019 - 09.2019
Playground Leader
Partyland
10.2018 - 06.2022
Bachelor - Library Science, Archives & Information Systems
International Hellenic University
04.2001 -
High School Diploma -
20o High School Of Thessaloniki
04.2001 -
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