Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ardiana Bodini

London

Summary

Dynamic and customer-focused Shop Assistant with experience at Zara, excelling in customer service and public relations. Proven ability to enhance shopping experiences and drive customer retention through effective communication and problem resolution. Skilled in managing inventory and operating point-of-sale systems, ensuring seamless transactions and a well-organized store environment.

Overview

3
3
years of professional experience

Work History

Shop Assistant

Doca
06.2024 - 09.2024
  • Assisted customers with product inquiries and purchases, enhancing overall shopping experience.
  • Organized merchandise displays to maximize visibility and promote sales initiatives.
  • Managed inventory levels, ensuring stock availability and timely replenishment of products.
  • Operated point-of-sale systems efficiently, processing transactions and handling cash accurately.

Shop Assistant

Zara
01.2022 - 04.2022
  • Collaborated with team members to maintain cleanliness and organization of store environment.
  • Provided support in executing promotional events, driving customer engagement and interest.
  • Adapted quickly to new product lines, acquiring knowledge to assist customers effectively.
  • Resolved customer complaints promptly, fostering positive relationships and loyalty to brand.
  • Maintained a clean and organized shop floor, optimizing space for ease of customer navigation.
  • Swept and mopped floor, wiped windows and fixtures after closing to support cleanliness and maintain organized store.

Education

High School Diploma -

Waltham Forest College
Walthamstow
07-2025

Skills

  • Customer service
  • Outgoing and enthusiastic
  • Customer retention
  • Public relations
  • Time management
  • Customer-focused
  • Multilingual

Languages

English
Bilingual or Proficient (C2)
Greek
Bilingual or Proficient (C2)
Albanian
Bilingual or Proficient (C2)

Timeline

Shop Assistant

Doca
06.2024 - 09.2024

Shop Assistant

Zara
01.2022 - 04.2022

High School Diploma -

Waltham Forest College

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Ardiana Bodini