Aris Kelantonakis
Johannkamp 3, Hamburg
Summary
Knowledgeable IT Manager oversees technology deployment and maintenance. Instructs and leads IT staff members in support of hardware, software and networking infrastructure. Actively works with executives to determine and implement tech needs. Manages technology strategy, training and documentation.
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
7
7
years of professional experience
1
1
Certification
Work History
IT Manager
“Ursuline” Greek-French School
10.2023 - Current
- Managed network and system performance, conducting troubleshooting, security patching, and maintenance.
- Interacted and negotiated with vendors, outsources and contractors to secure products and services.
- Coordinated IT operations activities to deliver smooth flow of daily business needs.
- Created and terminated user's accounts from start to finish in business applications.
- Built, repaired and installed computer-related hardware based on deployment procedures.
- Technical support for school events, inc. audio and light operation.
Vetting Trainee
GasLog Ltd.
07.2022 - 01.2023
- Attended training courses to build understanding of processes, techniques, and industry.
- Collected, arranged, and input information into database system, including compilation of new questions from HPVQ6 and subsequent coordination within GasLog Ltd. for gathering
- Transition from HPVQ5 to HPVQ6 for all GasLog Ltd. Fleet.
- Responsible to prepare-update documentation as required by SIRE & PSC Inspections in collaboration with the Vetting Team.
Online Sales
E-OMS
01.2019 - 07.2022
- Corresponded with online customers to address questions or complaints about products, policies, or shipping methods.
- Managed customer service inquiries and complaints for customer satisfaction.
- Responded to customer issues and resolved complaints by leveraging expert knowledge.
- Analyzed customer feedback to identify areas of improvement in online shopping experience.
- Tracked inventory and reviewed retail trends to make timely and proactive business decisions.
- Established and maintained e-commerce website to promote and sell products.
Examinations Assistant
British Council Greece
11.2017 - 04.2018
- Preparation and organization of the examination period.
- Handling, filing, transport and control/storage of confidential material.
- Data management and entry
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
- From June/2011 periodic Invigilation of exams of all levels.
Online Sales
E-OMS
09.2016 - 11.2017
Education
Master of Science - International Shipping, Finance And Management
Athens University of Economics And Business, Greece
Athens, Greece01.2020
Bachelor of Science - Industrial Management And Technology
University of Piraeus
Piraeus, Greece11.2018
Skills
- Team Collaboration
- Risk Mitigation Planning
- Information Confidentiality
- Quality Assurance
- Technical Troubleshooting
- Product Sales
- Order Processing
- Business Development
- Inventory Control
- Exceptional Customer Service
- Time Management
- Verbal/Written Communication
- Business Communications
- Client Relationships
- Technical proficiency
- Teamwork and Collaboration
- Proficient use of MS Office
- Network Administration
Certification
- HELMEPA webinar "TMSA and Vetting Awareness"
- British Council: Fraud Awareness | Understanding Equality | Diversity and Inclusion | Safety and Security | Information Management
- AUEB: Mediation in Shipping
- AUEB: HMC Ship Sale and Purchase
Additional Information
Athens, Greece | Tel: +30 6938613316 | E-mail: kelantonakisaris@gmail.com | Date of birth: 01-06-1992 | Military Obligations: Completed
Languages
Greek
Native language
English
Proficient
C2
German
Elementary
A2
Timeline
IT Manager
“Ursuline” Greek-French School
10.2023 - Current
Vetting Trainee
GasLog Ltd.
07.2022 - 01.2023
Online Sales
E-OMS
01.2019 - 07.2022
Examinations Assistant
British Council Greece
11.2017 - 04.2018
Online Sales
E-OMS
09.2016 - 11.2017
Master of Science - International Shipping, Finance And Management
Athens University of Economics And Business, Greece
Bachelor of Science - Industrial Management And Technology
University of Piraeus
- HELMEPA webinar "TMSA and Vetting Awareness"
- British Council: Fraud Awareness | Understanding Equality | Diversity and Inclusion | Safety and Security | Information Management
- AUEB: Mediation in Shipping
- AUEB: HMC Ship Sale and Purchase
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