Summary
Overview
Work History
Education
Skills
Timeline
Generic

ARTA TSANAI

RHODES

Summary

Dedicated Housekeeping Room Attendant with a proven track record at Hotel Belair, excelling in guest relations and maintaining impeccable cleanliness standards. Skilled in sanitization procedures and multitasking, I enhanced guest satisfaction through efficient room inspections and proactive communication, ensuring a welcoming environment and fostering repeat business opportunities.

Overview

25
25
years of professional experience

Work History

Housekeeping Room Attendant

Hotel Belair
04.2021 - Current
  • Maintained high standards of cleanliness in guest rooms and public areas to enhance guest satisfaction.
  • Conducted thorough inspections of cleaned rooms to ensure adherence to hotel quality standards.
  • Collaborated with team members to efficiently complete housekeeping tasks within designated timeframes.
  • Implemented inventory control procedures for cleaning supplies, reducing waste and optimizing resource usage.
  • Enhanced guest satisfaction by maintaining clean and well-stocked rooms in a timely manner.
  • Maintained a professional demeanor and appearance, following hotel policies regarding uniform and grooming standards.
  • Supported the front desk team by promptly addressing guest requests and concerns, fostering a welcoming atmosphere.
  • Ensured high levels of cleanliness and hygiene by regularly disinfecting bathrooms and surfaces, contributing to healthy environment for guests.

Housekeeping Room Attendant

Hotel Dionysos
05.2002 - 10.2020
  • Ensured cleanliness and organization of guest rooms to enhance overall guest satisfaction.
  • Executed deep cleaning tasks, including carpet shampooing and upholstery care, to maintain high standards.
  • Coordinated with team members to streamline housekeeping workflows and improve efficiency.
  • Trained new staff on cleaning protocols and safety procedures to uphold service quality.
  • Conducted inventory management for cleaning supplies, ensuring timely restocking as needed.
  • Supported team atmosphere by collaborating with other housekeeping staff to manage workload during peak times.
  • Completed special housekeeping actions such as turning mattresses on set schedule.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.

Housekeeping Room Attendant

Hotel Barbie
04.2000 - 10.2001
  • Addressed guest requests promptly, fostering positive relationships and ensuring repeat business opportunities.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Assisted in training new employees on housekeeping protocols, leading to improved staff performance.
  • Collaborated with team members for efficient completion of tasks, resulting in increased productivity.
  • Liaised with other departments to coordinate housekeeping requirements and resolve issues and concerns.

Education

High School Diploma -

Izvori
ALBANIA
05-1993

Skills

  • Customer service
  • Cleaning bathrooms
  • Guest relations
  • Vacuuming and sweeping
  • Maintenance coordination
  • Bathroom maintenance
  • Window cleaning
  • Health and safety
  • Washing windows
  • Sanitization procedures
  • Daily room inspections
  • Multitasking

Timeline

Housekeeping Room Attendant

Hotel Belair
04.2021 - Current

Housekeeping Room Attendant

Hotel Dionysos
05.2002 - 10.2020

Housekeeping Room Attendant

Hotel Barbie
04.2000 - 10.2001

High School Diploma -

Izvori

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ARTA TSANAI