Asimina Karatrantou

Authorizing all processes about Personnel Management, Recruitment & Talent Acquisition Management, Time Management, Organization Management, Performance Management, Compensation Management, interfaces to PY, and Reporting.

• Enhanced internal communication by establishing clear channels between departments and team members.
• Facilitated training sessions on best practices in process management for employees at various levels within the organization.
• Streamlined business processes by analyzing workflow and implementing necessary improvements.
• Provided expert guidance to executive leadership on process excellence strategies, contributing to overall organizational success.
• Optimized resource allocation by evaluating team capabilities and assigning tasks based on individual strengths and skillsets.

Designing and reorganizing all processes about Personnel Management, Recruitment & Talent Acquisition Management, Time Management, Organization Management, Performance Management, Compensation Management, interfaces to PY, and Reporting.

• Assessed business processes and identified ways to boost improvement.
• Collaborated with upper management to drive strategy and implement new processes.
• Facilitated training sessions for employees on newly implemented processes, ensuring seamless adoption across the organization.
• Established strong relationships with internal clients to better understand their needs and expectations related to process improvements.
• Actively participated in continuous improvement initiatives, fostering a culture of innovation and growth within the organization.
• Assisted in developing departmental strategies for process improvement, aligning initiatives with overall organizational goals.
• Analyzed and assessed functional and organizational activities.
• Developed comprehensive documentation of current processes, enabling easier analysis for future enhancements.
• Streamlined business processes by analyzing and identifying areas for improvement, reducing inefficiencies and boosting productivity.
• Designed custom reports and dashboards using data analytics tools, providing valuable insights into the effectiveness of implemented changes.
• Coordinated weekly meetings for internal and external groups.
• Initiated timely response to emails, voicemails, and written correspondence.

• Analysis, Implementation, and Design of SAP HCM for the rollout of Lufthansa in Puerto Rico, based on the Global Lufthansa's template and adapting it to the local US/Puerto Rico Laws.

Areas Covered:

• Personnel Administration
• Organizational Management
• Time Management / Time Evaluation
• Qualifications Management
• Coordination for the functional & integration testing & support
• Integration to Payroll &
• Reporting.
• Oversaw compliance with labor laws and regulations, minimizing the risk of legal issues.
• Generated and analyzed reports to monitor employee engagement and attrition trends.
• Created and delivered HR training sessions to staff, managers and executives.

• Managed and developed service design based on business and IT demands.
• Participated in the project planning activities, including execution of large-scale, high-risk, and strategic projects as per the business plan within the HCM area.
• Accurately evaluated and designed complex scenarios, and identified viable solutions that created successful outcomes for the customers.
• Supported and managed working relations with all project stakeholders, as well as internal and external clients, while keeping them informed on project progress and issues.
• Analyzed risks, established contingency plans, and identified trigger events and responsibilities to initiate, mitigate, and escalate any required project-related action to the account management.
• Reviewed the project teams' quality work and provided them with coaching and performance inputs to clarify assignments and deliverables.
• Built strong relationships with stakeholders through active listening, collaboration, and clear communication of design objectives.
• Provided cost-effective technical solutions.
• Created materials and designs in [Software] for use in client presentations and communications.

• Executed change process for developments within the HCM area and protected own area solution development and its quality, as per business blueprint and processes.
• Participated in projects, especially at the pre-study phase; identified business requirements, defined system solution, and re-engineered process.
• Coordinated other vendors' involvement, including upgrades, change management, payroll, country roll-out, user acceptance testing, and global process design within the HCM area.
• Cooperated within virtual and real teams, including ES organization, business support organization, and with vendors and partners.
• Developed and implemented solutions that significantly improved client satisfaction.
• Investigated product fault trends, analyzing negative feedback and returned product reports for evidence of problematic development and production practices.
• Collaborated with the sales team to understand customer needs and develop tailored solutions.

Global Roll Out in EU, USA, and Asia in the following SAP HCM areas: Personnel Administration, Organizational Management, Time Management/Evaluation, Learning Solution (LSO), Performance Management (Qualifications Catalogue), and LSMW.

• Developed and delivered SAP business solutions for change management and met pre-established business requirements.
• Analyzed, optimized, and provided inputs regarding business processes and interfaces' performance and effectiveness.
• Ensured effective quality assurance for projects, releases, and changes to production before deployment and responsibility transfer to delivery.
• Participated in the transition process with the transition management and change approval forum.
• Conducted research to evaluate systems design and process efficiency.
• Worked with customers or prospective customers to develop integrated solutions and led detailed architectural dialogues to facilitate delivery of a comprehensive solution.
• Facilitated seamless communication between technical teams and non-technical stakeholders by effectively translating complex concepts into understandable terms for all parties involved in projects.

Global Roll Out in EU, USA, Asia, Australia, and South Africa (140 countries) in the following SAP HCM areas: Organizational Management, Learning Solution (LSO), Performance Management (Qualifications Catalogue, Appraisals), Enterprise Compensation Management, and LSMW.

• Conducted conference meetings with affiliates.
• Collected SAP requirements.
• Conducted solution architecting workshops.
• Explained and communicated the global processes in CHRIS (SAP) system.
• Defined legal requirements, country processes.
• Design data migration steps.
• Created detailed systems documentation, test scripts, and presentations.
• Designed and developed interfaces' programs.
• Provided general technical and data support.
• Managed the design and development of customized reports based on country's legal requirements.
• Improved solution efficiency by designing and implementing scalable architectures for enterprise clients.
• Conducted research to evaluate systems design and process efficiency.
• Worked with customers or prospective customers to develop integrated solutions and lead detailed architectural dialogues to facilitate delivery of comprehensive solution.
• Worked closely with product teams to define and prioritize partner feature requests.
• Facilitated seamless communication between technical teams and non-technical stakeholders by effectively translating complex concepts into understandable terms for all parties involved in projects.

Global Template/Blueprint Design in EU, USA, Brazil, and South Africa in the following SAP HCM areas:

• Learning Solution (LSO)
• Performance Management (Qualifications Catalogue/Appraisals).
• Enterprise Compensation Management.
• LSMW.

• Planned, designed, and scheduled phases for the project implementation.
• Established effective communication among team members for enhanced collaboration and successful project completion.
• Coordinated with cross-functional teams to resolve project issues and mitigate risks.
• Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
• Identified plans and resources required to meet project goals and objectives.
• Monitored project performance to identify areas of improvement and make adjustments.

Bank of Cyprus, S.A. Cyprus

• Quality check of the SAP HCM Blueprint, system configuration, and user scenario testing of the HCM processes.
• Streamlined the documentation process, ensuring adherence to industry standards and regulatory requirements.
• Enhanced customer satisfaction by addressing reported issues promptly and providing effective solutions.

• Interfaced toolbox.
• Designed specifications for the payroll interfaces.
• Provided unit test support.
• Implemented Enterprise Compensation Management (ECM) in regions in Greece, Italy, Bulgaria, and Cyprus.

Mitilineos Group of Companies, S.A.

• Led cross-functional teams to achieve company-wide goals, fostering a culture of collaboration and innovation.
• Identified team weak points and implemented corrective actions to resolve concerns.

• Coordinated and managed the implementation of Organizational Viewer and systems' transformation in Manila.
• Coordinated and implemented HR in Uganda, Cambodia, Serbia, Lebanon, Morocco, EEU (USA), Brazil, and EAB (DM, EMP, CommonGF, and BNET) regions.
• Enhanced employee engagement by implementing innovative HR SAP programs and initiatives.
• Strengthened relationships with external partners such as recruitment agencies or benefit providers to leverage resources effectively.
• Facilitated conflict resolution among employees by mediating disputes professionally.
• Introduced diversity and inclusion initiatives, fostering a more inclusive workplace culture.