ATHANASIOS SIDERIDIS
THESSALONIKI
Summary
Proven leader in hospitality, adept at boosting service quality and staff supervision, demonstrated at ANDRONIS LUXURY HOTELS. Skilled in conflict resolution and employee motivation, significantly enhancing customer satisfaction and loyalty. Expertise in performance monitoring and service enhancements, ensuring operational excellence and efficiency.
Overview
1
1
year of professional experience
Work History
Restaurant Supervisor
ANDRONIS LUXURY HOTELS
04.2024 - Current
- Handled guest complaints professionally, resolving issues to enhance overall satisfaction levels.
- Improved customer satisfaction by ensuring consistent quality of food and service.
- Coordinated team members with focus on productivity, efficiency and enhancing customer experience.
- Supervised staff to confirm that all food and beverage orders were promptly and accurately prepared.
- Enhanced team performance with regular evaluations and constructive feedback.
- Boosted customer satisfaction and service delivery to strengthen customer loyalty.
Restaurant Manager
MIKRES CYCLADES
05.2023 - 10.2023
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
Education
Associate Degree - Tourism And Hospitality Management
IEK DELTA 360
Thessaloniki, Greece06.2025
Certification of Attendance - Fine Dining
ANDRONIS COLLEGE OF EXCELLENCE
SANTORINI, GREECE08.2024
Certification of Attendance - Exceptional Services
Forbes
SANTORINI, GREECE07.2024
Skills
- Hospitality
- Service Quality
- Staff Supervision
- Conflict Resolution
- Employee Motivation
- Performance monitoring
- Service quality enhancements
Languages
Greek, English
Native language
German
Beginner
A1
Additional Information
Date of Birth: 21/03/2001
Timeline
Restaurant Supervisor
ANDRONIS LUXURY HOTELS
04.2024 - Current
Restaurant Manager
MIKRES CYCLADES
05.2023 - 10.2023
Associate Degree - Tourism And Hospitality Management
IEK DELTA 360
Certification of Attendance - Fine Dining
ANDRONIS COLLEGE OF EXCELLENCE
Certification of Attendance - Exceptional Services
Forbes
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