Athanasios Georgios Papantoniou
Graduate Of The Faculty Of Chemistry And Biology Of The Ruhr University Of Bochum
Xanthi
Summary
Dynamic sales professional with a proven track record at Vodafone, excelling in customer engagement and relationship building. Skilled in cross-selling and complaint handling, I consistently boosted sales through personalized service and effective communication. Committed to fostering loyalty and achieving team goals in fast-paced environments.
Experienced with identifying customer needs and providing tailored solutions. Utilizes effective sales strategies to close deals and increase client satisfaction. Track record of building strong client relationships and delivering consistent results.
Offering strong interpersonal skills and natural ability to connect with others, eager to learn and grow in sales environment. Brings foundational understanding of customer needs and buying behaviors, along with excellent communication and problem-solving abilities. Ready to use and develop negotiation and relationship-building skills in a possibly hr role.
Overview
3
3
years of professional experience
3
3
Languages
Work History
Salesperson
Vodafone
07.2024 - 12.2024
- Worked to build relationships with customers and built potential for additional sales.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Developed relationships with clients for increased loyalty and repeat business.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
Barista
ASTA RUB
04.2023 - 02.2024
- Operated espresso machines and commercial coffee brewers to create beverages.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
Cashier
Kaufland
01.2022 - 01.2023
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Bachelor of Science - Biology
Ruhr University Bochum
Bochum Germany 09-2024
Bachelor of Science - Chemistry
Ruhr University of Bochum
Bochum Germany 09-2022
Skills
Customer engagement
Cross-selling products and services
Account management
Customer care
Complaint handling
Networking
Active listening
Customer service
Relationship building
Product description
Timeline
Salesperson
Vodafone
07.2024 - 12.2024
Barista
ASTA RUB
04.2023 - 02.2024
Cashier
Kaufland
01.2022 - 01.2023
Bachelor of Science - Biology
Ruhr University Bochum
Bachelor of Science - Chemistry
Ruhr University of Bochum
Hobbies
Hobbies & Interests
- Physical Fitness: Committed to maintaining a healthy and active lifestyle through regular exercise.
- Basketball: Actively involved in recreational basketball, fostering teamwork and discipline.
- Podcasting: Engage in structured discussions on a variety of subjects, enhancing communication and analytical skills.
- Reading & Journaling: Pursue continuous personal and intellectual development through reading and reflective writing.
- Travel: Interested in discovering new cultures and global perspectives through travel.
- Music Composition: Compose and explore music as a creative and technical practice
- Language Learning: Motivated to continuously expand linguistic skills and cultural understanding by studying new languages.
Personal achievments
- Language Proficiency: Achieved C2-level proficiency in both English and German (TELC C2).
- Music Education: Earned a Bachelor’s degree in Guitar Performance from Berklee College of Music, demonstrating advanced technical and creative competence.
- Academic Excellence: Completed a Bachelor of Science in Biology with a 1.0 grade, and a Bachelor of Science in Chemistry with a 2.0 grade.
- Scientific Contributions: Published peer-reviewed research in cell biology through the Rockefeller University Press, contributing to the scientific understanding within the field.