Athina Kalfaoglou
Industrial Management & Technology Graduate
Athens
Summary
Industrial Management & Technology graduate with a comprehensive knowledge of industrial management, project management, and operations management. My strong communication skills are coupled with a strong commitment to personal and professional development. Passionate about exploring opportunities in Human Resources, Business Operations, and Project Management, where I can apply my expertise and drive to make a meaningful impact in dynamic and growth-oriented environments.
Overview
7
7
years of professional experience
5
5
years of post-secondary education
2
2
Languages
Work History
Customer Service
Ice-Rink, SNFCC(Stavros Niarchos Foundation Cultural Center),Seasonal
12.2021 - 01.2024
- Assisted visitors upon their arrival at SNFCC, providing information about exhibitions, events, and amenities.
- Answered inquiries, provided directions, and resolved customer concerns or issues.
- Developed a deep understanding of customer service principles and customer service best practices.
Customer support
Supermarket
04.2023 - 06.2023
- Responded to customer inquiries and resolved issues, ensuring a high level of customer satisfaction.
- Provided product information, answered questions, and handled customer complaints ensuring a positive shopping experience.
- Handled cash, credit cards, and electronic payment methods while maintaining cash register balances.
Bank clerk
Νational Bank Of Greece ,Intership
09.2022 - 11.2022
- Assisted customers with their banking needs, including account inquiries, transactions, and issue resolution.
- Conducted financial assessments and provided personalized advice to clients regarding their financial goals.
- Responsible for the online appointments.
- Archiving.
Assistance to the manager
Family Business
04.2017 - 01.2020
- During my studies I was working partially doing the staff's weekly schedule and organizing the bills payable to suppliers.
Education
Industrial Management & Technology -
University of Pireus
09.2018 - 05.2023
Skills
Extracurricular Activities
- Tree planting, collection and organization of clothes and food in the fire affected area of Mati.
Timeline
Customer support
Supermarket
04.2023 - 06.2023
Bank clerk
Νational Bank Of Greece ,Intership
09.2022 - 11.2022
Customer Service
Ice-Rink, SNFCC(Stavros Niarchos Foundation Cultural Center),Seasonal
12.2021 - 01.2024
Industrial Management & Technology -
University of Pireus
09.2018 - 05.2023
Assistance to the manager
Family Business
04.2017 - 01.2020
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