ATHINA KALOUDIOTI
.
Athens
Summary
Combining my studies with my professional experience in different environments, communication skills were improved, new knowledge was gained, and personal objectives were achieved. A very active person with a will for continuous learning and great ambitions. Have participated in seminars linked to hospitality, related to communication, and many coaching workshops for personal development. Writes poetry, is interested in psychology, and enjoys theater.
Overview
4
4
years of professional experience
2
2
Languages
Work History
Retail Sales Associate
Motivi
01.2024 - 03.2024
- Collaborated with team members towards our shared objectives to meet and exceed daily sales targets consistently.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Adapted quickly to the environment at a demanding period (sales) and took on very important responsibilities from early on.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Guest Relation
Hotels Doryssa Resorts
06.2022 - 10.2022
- Promoted specific parts of the hotel and gave information to the customers.
- Streamlined check-in process for improved efficiency and reduced wait times.
Sales Associate
Zara Home-Inditex
12.2021 - 06.2022
- Offered a well-trained customer service and was responsible for the storage.
- Consistently met or exceeded the daily sales targets that supervisors set by offering knowledgeable and friendly service to the customer.
Retail Sales Associate
American Eagle
07.2021 - 09.2021
- Customer Service.
- Utilized product knowledge to educate customers on features and benefits.
Trainee Hotel Manager
Hotel ELIA 1968
08.2020 - 10.2020
- Supervised the overall hotel performance.
- Interacted with customers & managed complaints.
- Promoted cruises trips & offered knowledgeable information to the customers.
Waitress
Rich Café
07.2020 - 08.2020
- Elevated customer service experience by making sure they are constantly satisfied with timely table check-ins.
- Reduced wait times for seating by efficiently clearing tables immediately after guests'' departure.
Education
BA(Hons) Hospitality & Tourism Management (1st class) -
BCA College (in Partnership With West London University)
10.2020 - 05.2023
BA(Hons) Hospitality & Tourism Management - undefined
European University Cyprus
09.2019 - 05.2020
BSc Physics - undefined
University of Cyprus
09.2018 - 05.2019
BSc Physics - undefined
University of Ioannina
09.2016 - 05.2018
GCSE - undefined
1st General High School of Piraeus
09.2013 - 05.2016
Skills
Teamwork and Collaboration
Sales expertise
Problem-Solving
Store maintenance
Product Merchandising
Strong Communication and Interpersonal Skills
Multitasking Abilities
Teamwork and Collaboration
Programming Skills
- MS Office (Desktop software), 02/01/21
- Protel (Hotel Management Software)
Accomplishments
Thesis with the title : The sociocultural impacts of tourism in Santorini:
a deeper analysis of the residents' perceptions.
Timeline
Retail Sales Associate
Motivi
01.2024 - 03.2024
Guest Relation
Hotels Doryssa Resorts
06.2022 - 10.2022
Sales Associate
Zara Home-Inditex
12.2021 - 06.2022
Retail Sales Associate
American Eagle
07.2021 - 09.2021
BA(Hons) Hospitality & Tourism Management (1st class) -
BCA College (in Partnership With West London University)
10.2020 - 05.2023
Trainee Hotel Manager
Hotel ELIA 1968
08.2020 - 10.2020
Waitress
Rich Café
07.2020 - 08.2020
BA(Hons) Hospitality & Tourism Management - undefined
European University Cyprus
09.2019 - 05.2020
BSc Physics - undefined
University of Cyprus
09.2018 - 05.2019
BSc Physics - undefined
University of Ioannina
09.2016 - 05.2018
GCSE - undefined
1st General High School of Piraeus
09.2013 - 05.2016