Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
Athina Liousa

Athina Liousa

Thessaloniki

Summary

Master’s graduate in Digital & Social Media Marketing, with expertise in developing innovative strategies and creative solutions that drive measurable results. Proven track record in collaborative teamwork, concept development, and managing complex challenges. Highly dedicated and adaptable, committed to contributing meaningfully to the success of every project and team.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Coffee Barista

Valenio
09.2023 - 12.2025
  • Brewed and served coffee, tea and other non-alcoholic drinks according to company standards.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Controlled line and crowd with quick, efficient service.
  • Developed strong product knowledge to upsell menu items and increase overall sales revenue.
  • Coordinated with fellow staff members to keep communication lines open regarding ongoing tasks or potential issues that arose throughout shifts.
  • Enhanced customer satisfaction by crafting high-quality coffee beverages and providing exceptional service.
  • Maintained cleanliness and organization of the workspace, ensuring a safe and welcoming environment for customers.

Digital Marketing Trainee

Entranet - Simply Talk
11.2022 - 05.2023
  • Prioritized tasks to achieve highest productivity while maintaining work quality.
  • Drove design thinking from ideation through concept development, refinement and execution.
  • Assisted with social media profiles by creating and posting engaging text, image and video content aligned with organization's goals.
  • Created relevant, original and high-quality internal and external communication.
  • Creating content for Social Media Accounts (Instagram, Facebook, LinkedIn, TikTok).
  • Use of Meta Calendar for post scheduling.
  • Use of CapCut for video editing.
  • SEO training and enhancement of the company's WordPress website performance.

Barista

Coffee Island
04.2022 - 10.2022
  • Completed comprehensive barista training, gaining expertise in coffee brewing techniques, latte art, and efficient workflow management.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.

Education

Master of Science - Digital And Social Media Marketing

University of East London
07-2025

Bachelor of Science - Organisation Management, Marketing And Tourism

International Hellenic University
Thessaloniki, Greece
09-2023

Skills

    Barista:

  • Grinding techniques
  • Cleanliness standards
  • Workplace safety
  • Order taking
  • Customer experience management
  • Quality assurance
  • Cash handling

    • Digital Marketing:

  • Video editing
  • Social media marketing
  • YouTube marketing
  • Facebook ads
  • Instagram marketing
  • LinkedIn marketing
  • Technical SEO
  • Keyword research

    • WordPress Skills:

  • WordPress management
  • UI/UX Design
  • User experience testing
  • Responsive design
  • Website maintenance
  • Website optimization
  • Elementor page builder
  • WooCommerce integration
  • Microinteractions & interactive elements

Certification

  • Fundamentals of digital marketing - Google (April 2024)
  • Google Ads Display Certification - Google (April 2024)
  • Google Ads Search Certification - Google (March 2024)
  • Google Analytics Certification - Google (March 2024)

Languages

Greek
Bilingual or Proficient (C2)
English
Advanced (C1)
French
Elementary (A2)
Japanese
Elementary (A2)

Timeline

Coffee Barista

Valenio
09.2023 - 12.2025

Digital Marketing Trainee

Entranet - Simply Talk
11.2022 - 05.2023

Barista

Coffee Island
04.2022 - 10.2022

Master of Science - Digital And Social Media Marketing

University of East London

Bachelor of Science - Organisation Management, Marketing And Tourism

International Hellenic University

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Athina Liousa