Athina Pavlopoulou
Travel & Hospitality Services Specialist
Athens
Summary
Tourism and customer service professional with a Master’s degree in Strategic Management of Tourism Destinations and Hospitality. Experienced in travel coordination, tour management, luxury hospitality, and customer service, with a strong background in tourism operations and multi-lingual communication
Overview
4
4
years of professional experience
3
3
Languages
Work History
Custom Travel Services Coordinator
SIVA TRAVEL SERVICES
07.2025 - Current
- Coordinate and manage tailor-made travel arrangements including hotel bookings, restaurant reservations, transportation, and flights for international clients and partners.
- Handle B2B communications and build long-term relationships with travel agencies and corporate partners from abroad.
- Negotiate and finalize contracts with international travel partners, ensuring competitive pricing and high service standards.
- Plan and organize business meetings, corporate events, and official dinners with international stakeholders and delegates.
- Collaborate with suppliers and service providers to ensure seamless travel experiences and client satisfaction.
- Prepare detailed travel itineraries and proposals, customized to meet the specific needs and preferences of each client or group.
- Monitor and manage booking logistics, last-minute changes, and on-site support to guarantee service excellence.
- Maintain accurate records of bookings, agreements, and correspondence using travel management systems.
Travel Agent
Color Group (Color Bus) – Hop-on, Hop-off Bus Service
03.2024 - 11.2024
- Managing the agency’s reception and front desk services
- Delivered exceptional customer service, welcoming and assisting international tourists
- Selling Tourism services and products
- Tour Guide for exclusive hop-on, hop-off tours for cruise ship passengers
- Provided detailed information about the city’s attractions, ensuring an informative and enjoyable experience for visitors
- Ensuring smooth operations of tours
- Coordinated with cruise line representatives to ensure timely and efficient transfers for groups
- Data entry using Word and Excel; organizing documents
Breakfast Coordinator
Villages Clubs du Soleil – 3 star Hotel
11.2023 - 02.2024
- Responsible for the breakfast/buffet
- Stock management
- Customer Service
Breakfast Coordinator
Hilton Garden Inn – 4 star Hotel
03.2023 - 07.2023
- Responsible for the breakfast/buffet
- Customer Service
Breakfast Coordinator
Les Roches Blanches – 5 star Hotel
04.2022 - 10.2022
- It is one of the most popular hotels in French Riviera with high quality luxury services
- I was responsible for the breakfast/buffet
- Luxury Management/Customer Service
Education
Master’s Degree - Strategic Management of Tourism Destinations and Hospitality
University of the Aegean
01.2024
Bachelor’s degree - Business Administration
Technological Institute of Ionian Islands
01.2016
Skills
Travel arrangements
Client relations
Travel industry expertise
Reservations management
Cultural awareness
Microsoft Office (Word/PPT/Excel)
Seminars
Les codes du Luxe by ‘ONOConsell’
Timeline
Custom Travel Services Coordinator
SIVA TRAVEL SERVICES
07.2025 - Current
Travel Agent
Color Group (Color Bus) – Hop-on, Hop-off Bus Service
03.2024 - 11.2024
Breakfast Coordinator
Villages Clubs du Soleil – 3 star Hotel
11.2023 - 02.2024
Breakfast Coordinator
Hilton Garden Inn – 4 star Hotel
03.2023 - 07.2023
Breakfast Coordinator
Les Roches Blanches – 5 star Hotel
04.2022 - 10.2022
Bachelor’s degree - Business Administration
Technological Institute of Ionian Islands
Master’s Degree - Strategic Management of Tourism Destinations and Hospitality
University of the Aegean
Similar Profiles
Rocco ZitoRocco Zito
Director Distribution Services at Travel Corporation Distribution Services Ltd. (Subsidiary of The Travel Corporation)Director Distribution Services at Travel Corporation Distribution Services Ltd. (Subsidiary of The Travel Corporation)
RAHUL MANNATHURAHUL MANNATHU
MANAGER at SIVA KRISHNA CINEMASMANAGER at SIVA KRISHNA CINEMAS
Vinothini GVinothini G
Design Engineer at Siva AssociatesDesign Engineer at Siva Associates
Aiden KingeryAiden Kingery
Staff Photographer at Ohio AthleticsStaff Photographer at Ohio Athletics
ELTON TSAOUSIELTON TSAOUSI
Field Service Engineer at Technical Dept., Crown Material Handling CompanyField Service Engineer at Technical Dept., Crown Material Handling Company