Athina Tsimogianni
Administrative & Back Office Specialist
Athens ,Marinou Geroulanou
Summary
Organized and detail-oriented professional with extensive experience in customer support, administrative coordination, and client communication in corporate and international environments. Strong background in managing emails, scheduling, CRM systems, and internal operations while ensuring high service quality. Multilingual (Greek, Spanish, English) with proven ability to support daily office functions, handle client inquiries, and maintain efficient workflows in fast-paced organizations.
Overview
12
12
years of professional experience
8
8
Certifications
3
3
Languages
2
2
years of post-secondary education
Work History
Corporate Sales Manager
ΩΜΕΓΑ ΤΣΑΠΑΛΟΣ Α.Ε
Athens, Greece
03.2025 - Current
- Manage client communications, documentation, and follow-ups
- Maintain CRM records and customer databases accurately
- Prepare reports, presentations, and internal documentation
- Coordinate with internal departments to support daily operations
- Handle customer inquiries and service-related requests
Sales Executive – Customer Experience
Porsche Center Santo Domingo
Santo Domingo, Dominican Republic
04.2021 - 02.2025
- Provided high-level customer service and client support
- Managed email communication and post-service follow-ups
- Resolved customer concerns and ensured satisfaction
- Maintained long-term client relationships through professional communication
- Supported administrative processes related to customer transactions
Sales Executive – Customer Service & Coordination
Santo Domingo Motors
Santo Domingo, Dominican Republic
03.2017 - 04.2021
- Assisted customers with inquiries and documentation
- Managed client database and follow-up processes
- Supported administrative tasks during customer transactions
- Handled high-volume phone calls and email communication
Executive Assistant (Administrative Support)
Luxas Investments
Punta Cana, Dominican Republic
02.2014 - 01.2017
- Managed executive calendars, meetings, and travel arrangements
- Coordinated emails, calls, and internal correspondence
- Handled confidential documents with discretion
- Organized office inventory and daily operations
- Prepared reports, research, and presentations for management
- Supported decision-making processes through administrative research
Education
Current University Studies - International Relations
Universidad Del Caribe
Santo Domingo, Dominican Republic 06.2024 - Current
Certificate of Technical Studies - Hotel And Tourism
Politecnico Victor Estrella Liz
Santo Domingo, Dominican Republic 05.2001 -
Skills
Administrative Support
Back Office Operations
Customer Experience Asociate
CRM Management
Email & Client Communication
Scheduling & Calendar Management
Office Coordination
Data Entry & Reporting
Multilingual Communication
Problem Solving & Organization
Personal Information
- Gender: Female
- Nationality: Greek
Certification
Introduction to Porsche
Timeline
Corporate Sales Manager
ΩΜΕΓΑ ΤΣΑΠΑΛΟΣ Α.Ε
03.2025 - Current
Current University Studies - International Relations
Universidad Del Caribe
06.2024 - Current
Sales Executive – Customer Experience
Porsche Center Santo Domingo
04.2021 - 02.2025
Sales Executive – Customer Service & Coordination
Santo Domingo Motors
03.2017 - 04.2021
Executive Assistant (Administrative Support)
Luxas Investments
02.2014 - 01.2017
Certificate of Technical Studies - Hotel And Tourism
Politecnico Victor Estrella Liz
05.2001 -