Sirine Zammit
English Student And Customer Service Representative
Athens
Summary
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Overview
1
1
year of professional experience
3
3
years of post-secondary education
4
4
Languages
Work History
Customer Service Representative Agent
teleperformance greece
athenes
12.2021 - Current
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided primary customer support to internal and external customers.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Updated account information to maintain customer records.
Education
Bachelor of Arts - First Year
Hellenic American University
Athens Greece 09.2022 - Current
High School Diploma -
International School of Tunis
Tunisia 09.2017 - 07.2020
Skills
Creative problem solving
undefinedTimeline
Bachelor of Arts - First Year
Hellenic American University
09.2022 - Current
Customer Service Representative Agent
teleperformance greece
12.2021 - Current
High School Diploma -
International School of Tunis
09.2017 - 07.2020
Similar Profiles
Polyxeni ManoliaPolyxeni Manolia
Training and Development Specialist at Teleperformance GreeceTraining and Development Specialist at Teleperformance Greece
Nadia VardaliNadia Vardali
Social Media Moderator and Content Reviewer at TELEPERFORMANCE GREECESocial Media Moderator and Content Reviewer at TELEPERFORMANCE GREECE
Christina ChatzidimitriouChristina Chatzidimitriou
Callcenter Agent/ QA at Teleperformance GreeceCallcenter Agent/ QA at Teleperformance Greece