BARRY DEXTER ZAFRA
Waiter
Athens Greece
Summary
Dynamic and adaptable professional with 7 years and 7 months of comprehensive experience in housekeeping, including 4 years and 1 month overseas on cruise ships and 3 years and 6 months in local settings. Skilled in both land-based roles and positions on cruise lines. Seeking a challenging opportunity within a reputable organization where I can leverage my strong customer service skills, administrative expertise, and ability to thrive in diverse environments. Committed to delivering exceptional service, enhancing operational efficiency, and contributing to the overall success of the team.
Overview
9
9
years of professional experience
Work History
Hotel Waiter
Elissa Lifestyle Beach Resort
01.2025 - 11.2025
- Addressed customer concerns promptly and professionally, resolving issues effectively to maintain positive relationships with patrons.
- Maintained clean and organized table settings, ensuring a comfortable and inviting atmosphere for guests.
- Enhanced guest satisfaction by providing exceptional dining experiences through attentive service and timely delivery of orders.
- Coordinated with banquet staff during events to ensure seamless execution of service plans for large groups of attendees.
- Refilled beverage glasses, cleared and reset tables, and stocked service areas.
- Processed customer payments to accurately record transactions.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Arranged food, utensils and condiments on trays to serve meals with necessary items.
- Supported needs of Number- person wait staff who attended to specific needs of countless customers daily for Type restaurant with social relevancy and intentionality.
Room Attendant
Dawn T’s Spot Adventure Resort
03.2023 - 03.2025
- Cleaned and tidied guest rooms, bathrooms, and common areas.
- Changed bed linens and made beds.
- Replenished guest room supplies.
- Dusted and polished furniture and fixtures.
- Vacuumed and swept floors.
- This is a lodging and resort.
- Reason for leaving: Currently working.
Housekeeping Attendant
Carnival Cruise Line
12.2018 - 01.2023
- Cleaned hallways and restrooms.
- Cleaned and maintained restaurants and banquet halls.
- Swept or vacuumed carpets.
- Emptied ashtrays and urns as assigned within the casino.
- Polished furniture and fixtures as instructed.
- This is an international Cruise ship.
- Reason for leaving: Resigned
Room Attendant
Edsa Shangri-La Hotel and Resort
04.2018 - 11.2018
- Ensured guest rooms, bathrooms, and common areas were clean and tidy.
- Replaced bed linens and towels to maintain hygiene and guest satisfaction.
- Replenished room supplies such as toiletries, towels, and beverages.
- Identified and reported any maintenance issues like broken fixtures or malfunctioning equipment.
- Addressed guests’ queries and requests, ensuring they had a pleasant stay.
- Adhered to all safety and sanitation policies and procedures.
- This is a hotel and resort.
- Reason for leaving: Resigned
Public Area Attendant
Ibiza Beach Club
03.2017 - 03.2018
- Cleaned and maintained lobbies, hallways, restrooms, and elevators.
- Vacuumed carpets and polished furniture and fixtures.
- Washed walls and ceilings, and moved and arranged furniture as needed.
- Replenished supplies in restrooms, such as soap, toilet paper, and paper towels.
- Responded to guest inquiries or concerns regarding public spaces, providing courteous and prompt service.
- This is a dining and entertainment establishment.
- Reason for leaving: Resigned
Education
Housekeeping Services NC II - undefined
Magsaysay Center for Hospitality and Culinary Arts (MIHCA)
11.2016
Skills
Skilled in maintaining high standards of cleanliness and hygiene
Provides courteous and efficient service to customers, enhancing their overall experience
Excels in high-pressure service settings while upholding exceptional standards
Capable of managing multiple tasks and adapting to changing priorities effectively
Contributes to a productive work environment with a positive outlook and strong organizational abilities
Ensures precision and quality in all service delivery tasks
Fosters teamwork and motivates staff to achieve common goals
Accurately follows work-related directions and guidelines
Skilled in assessing performance and providing constructive feedback
Maintains composure and professionalism when receiving and responding to criticism
References
- Melissa M., Salamida, Crewing Manager, mmsalamida@upl-ccl.com, +63 998 961 0924, 8527 7493, UPL - CCL
- Mary Grace, Maranon, Resort Manager, maranonmarygrace051719@gmail.com, +63 970 916 592
- AJ, Araneta, HR Manager, ajaraneta@gmail.com, Ibiza Beach Club
Interests
COOKING, CAMPING
Accomplishments
- Team Member of the Month
- Recognized by the Housekeeping Department at Family Cruise Line for Outstanding Performance
TRAININGS AND SEMINARS
- Y2 Residence Hotel, October 3, 2016 - November 27, 2016
- Room Attendant
- DMDP, July 05, 2004 – September 23, 2004
- Hotel and Restaurant Services
- Technical Education and Skills Development Authority (TESDA), July 03, 2004 – September 23, 2004
- Basic Food and Beverage Service Skills Training
Timeline
Hotel Waiter
Elissa Lifestyle Beach Resort
01.2025 - 11.2025
Room Attendant
Dawn T’s Spot Adventure Resort
03.2023 - 03.2025
Housekeeping Attendant
Carnival Cruise Line
12.2018 - 01.2023
Room Attendant
Edsa Shangri-La Hotel and Resort
04.2018 - 11.2018
Public Area Attendant
Ibiza Beach Club
03.2017 - 03.2018
Housekeeping Services NC II - undefined
Magsaysay Center for Hospitality and Culinary Arts (MIHCA)