Bdriyah Hijazi
Jeddah
Summary
Results-driven leader with strong background in strategic management and organizational growth. Skilled in developing and implementing effective business strategies, optimizing processes, and driving team performance. Known for adaptability, effective collaboration, and delivering measurable outcomes in dynamic environments. Strong communication and problem-solving abilities, coupled with focus on fostering productive and positive team culture.
Overview
19
19
years of professional experience
Work History
Dirctor of Relations and Protocol
Defence Attache Office in Saudi Embassy
12.2023 - Current
- Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Established a culture of continuous improvement by fostering open communication channels and empowering a strong relations between our VIP diplomatics gust's of our country.
- Cultivated a positive work environment that fostered employee engagement, increased retention rates, and boosted overall team morale.
- Enhanced satisfaction with timely and transparent communication strategies.
Senior Employees Relation
Dr. Samir Abbas Hospital
12.2019 - 11.2023
- Develop and implement policies, programs, and procedures related to Employee Relations.
- Record performance and disciplinary issues working with managers and supervisors.
- Ensuring engagement is maintained and managers act in a way that involves their staff.
- Skilled at working independently and collaboratively in a team environment.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Organized and detail-oriented with a strong work ethic.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
Executive Administrator & Developer
SAB Investment Group
12.2017 - 12.2019
- Administrator and assistant of the CEO office
- Team leader of main projects
- Shared services for sister companies
- Developing new and existing projects and strategies
Assistant Manager
Rosewood Hotel
08.2017 - 11.2017
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Developing Consultant & Event Manager
Innorrupt
11.2011 - 07.2016
- Leader of organizing summer programs for governmental universities in Japan and US
- Providing consultation for applying a high-quality standard and continues improvement (Kayzin).
- Analyzed data sets to identify trends and opportunities for process improvements within the organizations.
Postgraduate Researcher (PhD) [Facilities Management]
University College London UCL
03.2013 - 09.2015
- This degree is supposed to end up into a Ph.D. but I decide to end it due to personal circumstances.
- Enhanced research quality by conducting thorough literature reviews and developing robust methodologies.
- Developed strong analytical capabilities by employing statistical software packages for data analysis.
- Increased knowledge dissemination by presenting research findings at conferences, workshops, and seminars.
Facilities Management Coordinator
University College London Hospital
03.2013 - 04.2014
- Assuring all the hospital facilities operated, supplied and maintained at a higher level of quality
- Optimized workflows to drive increased efficiency across all departments by analyzing processes and recommending improvements.
Quality Coordinator
Al-Noor Specialist Hospital
01.2008 - 06.2009
- Monitor the track of implementing the policy & procedures of the hospital
- Assisted with quality control audits.
Training and Employment Supervisor
Abdullatif Jamil Company for Society Service
01.2006 - 10.2007
- Responsible for monitoring project progress, inspecting completed work for quality and quantity and evaluates project success.
- Create and design courses according to the society needs for the public in order to contribute to finding a job opportunity for them.
- Generates project progress and needs reports
Education
MSc - International Business Management
University of Birmingham
01.2011
Diploma - N.L.P Public Relations
The International Neuro-Linguistic Programming Trainer's Association (INLPTA)
01.2008
Diploma - N.L.P in Business
American Board of NLP
01.2006
BSc - Education & Economics (Fashion Designer)
Umm Al-Qura University
01.2005
Skills
- Business & Strategy Planning
- Priority Management
- Critical Thinking & Problem Solving
- Marketing Strategies & Closing deals
- Dealing with different cultures & working in pressure
- Relationship building
- Verbal and written communication
- Operations management
- Decision-making
Languages
Arabic Advanced | Native Speaker
English Advanced
Timeline
Dirctor of Relations and Protocol
Defence Attache Office in Saudi Embassy
12.2023 - Current
Senior Employees Relation
Dr. Samir Abbas Hospital
12.2019 - 11.2023
Executive Administrator & Developer
SAB Investment Group
12.2017 - 12.2019
Assistant Manager
Rosewood Hotel
08.2017 - 11.2017
Postgraduate Researcher (PhD) [Facilities Management]
University College London UCL
03.2013 - 09.2015
Facilities Management Coordinator
University College London Hospital
03.2013 - 04.2014
Developing Consultant & Event Manager
Innorrupt
11.2011 - 07.2016
Quality Coordinator
Al-Noor Specialist Hospital
01.2008 - 06.2009
Training and Employment Supervisor
Abdullatif Jamil Company for Society Service
01.2006 - 10.2007
Diploma - N.L.P Public Relations
The International Neuro-Linguistic Programming Trainer's Association (INLPTA)
Diploma - N.L.P in Business
American Board of NLP
BSc - Education & Economics (Fashion Designer)
Umm Al-Qura University
MSc - International Business Management
University of Birmingham
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