Besnik Tabaku
Greece,152
Summary
Energetically spearheaded IT solutions, significantly enhancing customer satisfaction through creative problem-solving and technical expertise at Kotsobolos. Skilled in hardware troubleshooting and network administration, my adaptability and teamwork propelled system efficiencies and optimized performance. Achieved notable success in deploying and maintaining cutting-edge technology, demonstrating a relentless commitment to excellence and continuous self-development.
Overview
16
16
years of professional experience
Work History
IT Technical
Self-Employed
Volos
01.2022 - Current
- Exceeded customer satisfaction by finding creative solutions to problems.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.
- Completed routine maintenance and repair.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Operated a variety of machinery and tools safely and efficiently.
- Investigated incidents reported by end users with the help of remote monitoring tools.
- Provided technical support for hardware, software and network issues.
- Deployed new computer systems and applications to end users.
- Configured and maintained Windows Server 2008, 2012, 2016 operating systems.
IT technical
Kotsobolos
Volos
10.2020 - 09.2021
- Provided technical support for hardware, software and network issues.
- Troubleshot system performance issues to identify root cause problems.
- Managed inventory of IT assets including computers, peripherals, licenses and warranties.
- Trained staff and users to work with computer systems and programs.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Completed day-to-day duties accurately and efficiently.
IT technical
Domotexniki
Volos
07.2009 - 01.2015
- Installed, maintained, and repaired residential and commercial cable systems.
- Installed, set up and repaired devices and system components.
- Installed set top boxes, modems, routers, switches, amplifiers, splitters and associated equipment.
- Resolved issues related to faulty connections or poor signal strength.
- Troubleshot and diagnosed systems using speed, ping and related tests.
Education
Bachelor of Science -
UNIVERSITY OF THESSALY
Larisa01.2022
Associate of Science -
4TH VOCATIONAL LYCEUM OF NEAS IONIA MAGNISIA (ESPERINO)
Volos01.2016
Skills
- HARDWARE TROUBLESHOOTING & REPAIR
- DESKTOP, LAPTOP, PHONE TROUBLESHOOTING & REPAIR
- SOFTWARE INSTALLATION & CONFIGURATION
- OPERATION SYSTEM INSTALLATION & CONFIGURATION
- CCTV & IP CAMERA INSTALLATION AND CONGRATULATIONS
- LOW VOLTAGE INSTALLATION & TROUBLESHOOTING
- ANDROID
- IOS
- TEAMWORK AND COLLABORATION
- REMOTE DESKTOP SUPPORT
- BACKUP AND RECOVERY
- NETWORK ADMINISTRATION
- PRINTER AND SCANNER INSTALLATION AND CONGRATULATIONS
- DESKTOP BUILDING
- UPGRADE
- CLEANING
- PROBLEM SOLVING AND TROUBLESHOOTING
- ANALYTICAL AND CRITICAL THINKING
- ATTENTION TO DETAIL
- ADAPTABILITY AND FLEXIBILITY
- TECHNICAL APTITUDE
- PATIENCE AND EMPATHY
- CONTINUES LEARNING AND SELFDEVELOPMENT
- IT troubleshooting
- Network administration
- Test planning and documentation
- Network security
- IT performance reports
- Network management
- System performance
- Performance optimization
Hobbies and Interests
- Travel
- Swimming
- Reading
- Sports
Personal Information
- Date of Birth: 03/09/89
- Nationality: Greece
- Marital Status: Single
Languages
Albanian
First Language
English
Advanced (C1)
C1
Greek
Proficient (C2)
C2
Timeline
IT Technical
Self-Employed
01.2022 - Current
IT technical
Kotsobolos
10.2020 - 09.2021
IT technical
Domotexniki
07.2009 - 01.2015
Bachelor of Science -
UNIVERSITY OF THESSALY
Associate of Science -
4TH VOCATIONAL LYCEUM OF NEAS IONIA MAGNISIA (ESPERINO)
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