Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic
Beverlyn Baniqued

Beverlyn Baniqued

Binmaley

Summary

Dynamic and results-driven professional with a proven track record at My Rio Rita, excelling in customer service excellence and attention to detail. Adept at enhancing guest experiences through creativity and effective communication, while maintaining high standards in housekeeping and silver service. Recognized for adaptability and pressure management in fast-paced environments.

Overview

5
5
years of professional experience

Work History

Stewardess

My Rio Rita
03.2023 - Current
  • Welcomed guests and attended to needs, managing luggage for optimal comfort.
  • Maintained yacht interior in excellent condition through cleaning and detailing.
  • Stocked yacht with food, supplies, and necessities to ensure readiness.
  • Set tables for meals and events, ensuring proper presentation and ambiance.
  • Arranged flowers and displays to enhance interior aesthetics.
  • Organized cabins meticulously, ensuring cleanliness and orderliness.
  • Cleaned and maintained public areas, cabins, and crew spaces through thorough dusting and polishing.
  • Handled all onboard linen and guest clothing, including washing and ironing.

Dinning Stewardess

My Turama, Greece
06.2022 - 12.2022
  • Ensured guest satisfaction and comfort through exceptional service delivery during stays.
  • Streamlined operations by coordinating effectively with team members to elevate guest experiences.
  • Implemented silver service techniques to provide a refined dining atmosphere.
  • Assisted guests with inquiries and provided exceptional customer service.

Receptionist and Event Coordinator

Star Monica Hotel, Resorts and Restaurant, Lingayen
05.2020 - 01.2022
  • Oversaw guest check-in and check-out processes to ensure efficient service delivery.
  • Delivered exceptional customer service by promptly addressing guest inquiries and concerns.
  • Coordinated interdepartmental communication to enhance operational efficiency.
  • Managed event logistics, including seating arrangements and guest accommodations.
  • Developed event concepts and timelines while selecting venues and negotiating contracts.
  • Created budgets to manage finances effectively for events.
  • Trained new staff on hospitality standards and customer engagement techniques.
  • Maintained cleanliness and organization of lobby and reception areas.

Education

College Graduate - Bachelor in Hospitality Management

Pangasinan State University
Lingayen, Pangasinan
06-2018

High School Diploma -

Camaley National High School
Binmaley
03-2014

Skills

  • Creativity
  • Team collaboration
  • Quick learner
  • Adaptability
  • Customer service excellence
  • Pressure management
  • Attention to detail
  • Effective communication
  • Housekeeping and silver service
  • Physical stamina
  • Discretion and multitasking

Languages

English

References

David Jack Butler Captain in My Rio Rita

captain@myriorita.com 

+33614177327

Panagiotis Livanos Hotel Manager in My Turama

turama.hotman@psyachting.com

+870 601 093859

Leah Monic Ledesma General Manager of Star Monica Hotel Restaurant and Resort

starmonica_2014@yahoo.com

Timeline

Stewardess

My Rio Rita
03.2023 - Current

Dinning Stewardess

My Turama, Greece
06.2022 - 12.2022

Receptionist and Event Coordinator

Star Monica Hotel, Resorts and Restaurant, Lingayen
05.2020 - 01.2022

College Graduate - Bachelor in Hospitality Management

Pangasinan State University

High School Diploma -

Camaley National High School

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Beverlyn Baniqued