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Associate Principal Engineer

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Organized and self-motivated operations and administrative professional with over 4 years of leadership experience. Proven ability to manage teams, streamline logistics, and support high-quality guest and staff experiences in fast-paced, people-centered environments.

Dynamic team leader with proven success at WHSmith, excelling in customer service and employee training. Adept at cash handling and conflict resolution, I consistently enhance team productivity and service quality. Recognized for motivating staff and achieving operational goals, I bring a strong focus on effective communication and problem-solving skills.
Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets.

Dynamic leader with extensive experience in revenue cycle management and team supervision, notably at Virtual Business Office Associates. Excelled in implementing training programs and process improvements, achieving a 95% increase in productivity. Skilled in HIPAA compliance and medical billing, coupled with strong leadership and communication abilities, ensuring optimal team performance and client satisfaction.

Accomplished and results-driven sales leader with 7+ years of experience in fintech and SaaS, combining frontline sales success with deep expertise in sales enablement and team leadership. Proven ability to build and lead high-performing teams, consistently exceeding revenue targets through strategic pipeline development, consultative selling, and enterprise account management. Skilled in designing and delivering onboarding frameworks, training programmes, and enablement initiatives that accelerate ramp time, improve performance, and empower sales teams to close deals faster. Proficient in Salesforce, Microsoft Office Suite, Confluence, and CMS tools, with a strong background in sales analysis, content development, and cross-functional collaboration. Recognised for simplifying complexity, aligning stakeholders, and delivering measurable business impact through exceptional leadership, communication, and a customer-first approach.

Byron Oswaldo Espin Gálvez

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Supervisor Team Leader

Customer Service

Assistant Sales B2B

Administrative Assistant Sales Department B2B

Technical Service

Store Helper

Delivery Courier

Kitchen Assistant

Transporter Assistant

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Bachelors Degree - Humanities and Social Science