Catriona Lynch
Ikaria
Summary
Detail-oriented, hard-working, proofreader and researcher adept at document management, data entry and administrative support.
10 year’s of experience in the preceding roles and a superior work ethic.
A team player with strong organizational skills and the ability to handle multiple projects simultaneously with a high degree of accuracy.
Seeking to maintain a full-time remote position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Freelance Proofreader
Reiner Juring Professional Editors
09.2017 - 04.2023
- Proofread and edited English university-level papers/journals.
- Collaborated with my senior editor to meet project deadlines and solicit customer feedback and transparency on work progress.
- Always met deadlines in advance.
- Ensured excellent service by responding to and resolving priority queries from my colleague and clients.
Sustainability and Social Value Researcher
Simon Claridge Consultancy
12.2020 - 08.2021
- Carried out in-depth pre-tender research and analysis for an international construction company on the subjects of social value and sustainability.
- Created over 10 research reports from data I collected within the relevant project communities that were used to give advantage in successful pre-tender bidding.
- Leveraged highly effective communication and active listening skills to carry interviews via phone to source potential shareholders.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively to meet all deadlines in advance.
Clerical Officer / Administration / Customer Service
Revenue Commissioners Ireland
07.2017 - 09.2017
- Excelled in given tasks exceeding my performance quotas whilst dealing with a high volume of customers inquiries maintaining a positive attitude and focus on customer satisfaction.
- Supported line managers and collaborated with colleagues to help assimilate and deal with the high volume of queries the office encountered swiftly.
- Addressed customer complaints and mitigated dissatisfaction by employing timely and on-point solutions.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Health Care Assistant
Care About You
03.2017 - 06.2017
- I took this position and completed all the health care certificates required, to gain experience in home-care and subsequently help with the care of a terminally ill relative in order to keep them in their home environment.
Private English Teacher
Freelance
09.2015 - 12.2016
- Developed innovative lesson plans to engage students in English language learning.
- Supported student skill development in alignment with personal and academic goals.
- Assessed student progress and provided feedback to improve performance and establish academic success.
Project Research Assistance and Administration
Isek-Lynch WLL Life, Wellness Consultancy
05.2015 - 10.2016
- Organized and ran a behavioral based study for university students to validate a new typing training software for my company.
- Researched and wrote the project report on findings.
- Maintained a target driven and results-oriented mindset to coordinate communication between my company and the various institutions, whilst studies were being run and the data collected.
- Supported senior management with creation and enhancement of continuous improvement of research procedures.
- Performed in-depth interviews with various institutes and compiled data and analyses into reports for review by management.
Education
MicroMasters MITx - Statistics and Data Science
Massachusetts Institute of Technology MITx
Massachusetts11.2024
Master's - Coastal Zone Management
Bournemouth University
Bournemouth, United Kingdom10.2005
Bachelor of Science - Environmental Pollution Science
University of Glamorgan
Pontypridd, South WalesSkills
- Workflow Optimization
- Documentation Skills
- Interpreting Complex Documents
- Customer Satisfaction
- Data Entry Skill
- Client Support
Languages
English
Native language
Greek
Upper intermediate
B2
Timeline
Sustainability and Social Value Researcher
Simon Claridge Consultancy
12.2020 - 08.2021
Freelance Proofreader
Reiner Juring Professional Editors
09.2017 - 04.2023
Clerical Officer / Administration / Customer Service
Revenue Commissioners Ireland
07.2017 - 09.2017
Health Care Assistant
Care About You
03.2017 - 06.2017
Private English Teacher
Freelance
09.2015 - 12.2016
Project Research Assistance and Administration
Isek-Lynch WLL Life, Wellness Consultancy
05.2015 - 10.2016
MicroMasters MITx - Statistics and Data Science
Massachusetts Institute of Technology MITx
Master's - Coastal Zone Management
Bournemouth University
Bachelor of Science - Environmental Pollution Science
University of Glamorgan
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